Caring
for Adults Who Do Not Live at Home or Need Alternatives to Living
at Home
These programs and services are for those who are currently residing
in a facility that is not their own home, or for those seeking housing
options. It also includes information on whom to contact for concerns
or complaints about a facility, Medicare rights, or if you feel
the person you are caring for is abused, neglected or exploited.
The text includes state and federal web-site links. For county-specific
resource information, click "Search for Information" located
at the top of each page.
Care Concerns and Complaints
Some Assistance Needed
Frequent or Full Time Assistance and Supervision
Needed
Care Concerns and Complaints
There are offices or agencies in New Jersey that deal with problems
concerning the availability, quality and quantity of care in facilities
and elder abuse.
New Jersey Area Agencies on Aging
New
Jersey's 21 Area Agencies on Aging (AAA) are responsible
for developing comprehensive, coordinated systems of community-based
services for older adults. They also serve as local representatives
for the New Jersey Unit on Aging through the Division of Aging and
Community Service, and implement various aging programs in all 21
counties of the State.
Health Care Complaint Hotline
The New Jersey Department of Health and Senior Services, through
the Division of Health Facilities Evaluation and Licensing regulates health care facilities
with regular annual inspections. Department personnel also respond
to complaints.
The complaint line number is 1-800-792-9770.
Medical Review Organization (MRO)
Healthcare Quality Strategies, Inc. (HQSI) monitors the quality of care Medicare patients receive from doctors, hospitals, home health agencies and nursing homes. They may be contacted by calling 1-800-624-4557.
The Office of the Ombudsman for the
Institutionalized Elderly (OOIE)
The OOIE
receives complaints
made on behalf of people 65 and older and who are consumers of long
term care services. The office works with all parties to resolve
problems while protecting consumer's privacy, confidentiality and
rights. In addition, the Ombudsman provides information on resident
rights, and oversees ethical decision-making in long term care facilities.
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Some Assistance Needed
Assisted Living Facilities (ALF)
ALFs
provide a coordinated array of personal and health services, medication
management and 24-hour supervision, if needed, in a home-like setting.
Assisted living facilities in New Jersey are licensed by the Department
of Health and Senior Services, and are available as a Waiver option or on a private-pay basis.
Comprehensive Personal Care Homes
(CPCH)
CPCHs
offer room and board, and assisted living services including assistance
with activities of daily living, 24-hour supervision when needed,
and medication management. These facilities, converted from other
entities such as boarding homes, typically offer rooms to share.
The New Jersey Department of Health and Senior Services licenses
these facilities, and are available as Waiver option or on a private-pay basis.
Assisted Living Program (ALP)
ALPs
offers a package of assisted living services in some publicaly-subsidized
housing units, including personal care, medication management, and
24 hours supervision, when needed. The program is administered through
an agency licensed by the New Jersey Department of Health and Senior
Services, and is available as a Waiver option or on a private-pay basis.
Adult Family Care (AFC)
AFC
is a package of services including room, board and some health care
for no more than three persons living in a home of an unrelated
individual who has been trained and approved by a sponsor agency.
The New Jersey Department of Health and Senior Services has licensed
the sponsor agency, and is available as a Waiver option or on a private-pay basis..
Congregate Housing Service Program
(CHSP)
The Congregate Housing Service Program
provides some supportive services to low-income frail elderly
who live in selected subsidized housing facilities. The services
include meals, housekeeping, personal assistance and service coordination.
Service subsidies are available.
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Frequent or Full Time Assistance and Supervision
Needed
Hospice
Hospice
programs provide management of terminal illness, and
support and bereavement care for the family through the use of an
interdisciplinary team of doctors, nurses, paraprofessionals, social
workers, clergy, and volunteers. The services may be provided in
a participating hospital, in a free-standing hospice facility, or
in the home. The New Jersey Department of Health and Senior Services
licenses hospice
programs . Contact your local
AAA for more information.
Hospitals
Community-based acute care hospitals
provide short-term inpatient health care to residents of NJ.
There are approximately 350 skilled nursing
facilities in New Jersey. They provide physician-ordered
medical services and supervised nursing care on a 24-hour basis
for persons who do not require acute care hospitalization, and whose
needs can be met only through inpatient care in a long-term care
facility. The New Jersey Department of Health and Senior Services
licenses Long term care facilities. Contact your local
AAA for more information.
Rehabilitation Hospitals
Rehabilitation
hospitals provide a multidisciplinary approach to the
delivery of patient care. The treatment team may include physicians,
nurses, physical therapists, occupational therapists, speech therapists,
respiratory therapists, social services, psychological services
and orthotic/prosthetic services. Nursing care is available 24-hours-a-day.
Therapies are provided throughout the day with each patient receiving
a minimum of three hours of therapy a day. Contact your local
AAA for more information.
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