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Hotline Referrals
The state Child Abuse and Neglect Hotline, also known as the State Centralized Registry, fields an average of 17,00 phone calls per month. Some of these calls are referred to the field - the Division of Youth and Family Services (DYFS), and some calls can be handled directly by the Hotline Screening Unit. Referrals to the DYFS field fall into two categories: CHILD PROTECTIVE SERVICES REFERRALS FAMILY SERVICE REQUEST REFERRALS ABUSE/NEGLECT SUBSTANTIATIONS HOTLINE REFERRALS TO THE FIELD ![]() Click the chart for larger, printable version (pdf) CLICK HERE FOR THE ABOVE CHART'S RAW DATA BY MONTH Source of Hotline Referrals to the Field (Both Child Protection and Family Service Request) CY 2007 ![]() Click on chart for larger, printable version (pdf) CHILD PROTECTIVE SERVICES REFERRALS ![]() Click the chart for larger, printable version (pdf) CLICK HERE FOR THE ABOVE CHART'S RAW DATA BY MONTH Source of Child Protective Service Referrals- CY 2007 ![]() Click the chart for larger, printable version (pdf) FAMILY SERVICE REQUEST REFERRALS ![]() Click the chart for larger, printable version (pdf) CLICK HERE FOR THE ABOVE CHART'S RAW DATA BY MONTH Source of Family Service Request Referrals-CY 2007 ![]() Click on the chart for larger, printable version (pdf) When a call comes into the hotline and the caller reports a child may have been abuse or neglected, one of our screening staff takes down all of that information and then reaches out to our staff in the field to conduct an investigation. As a result of that investigation, we make a finding about whether or not child abuse or neglect occurred. In April 2005, New Jersey officially changed the findings that could be made with result of an abuse or neglect investigation. Previously, there were three possible outcomes: - Substantiated: abuse or neglect occurred and there was sufficient evidence to make a finding that it occurred - Unsubstantiated: abuse or neglect may have occurred but there was not sufficient evidence to make a finding that it occurred - Unfounded: abuse or neglect did not occur In April 2005, those three findings were reduced to two and the definitions changed: - Substantiated: abuse or neglect occurred and there was sufficient evidence to make a finding that it occurred - Unfounded: there was not sufficient evidence to establish that abuse or neglect occurred This change in definition changed our practice - and it changed our reporting. Calendar year 2006 will provide DCF with its first baseline year on substantiations with this change in the law. VIEW CHILD ABUSE/NEGLECT SUBSTANTIATION DATA - CY2006 VIEW CHILD ABUSE/NEGLECT SUBSTANTIATION DATA - CY2005 (Due to the definition change mid-2005, these two years cannot be compared.) Calendar Years 2002-2005 Substantiation Data Abuse/Neglect Substantiations after Previous Substantiations Occured ![]() Click on the above chart for larger, printable version (pdf) Abuse/Neglect Substantiations within 6 or 12 Months of a Previous Substantiation ![]() Click on the above chart for larger, printable version (pdf) Children Abused/Neglected in Foster Care ![]() Click on the above chart for larger, printable version (pdf) |
















