RADIUS 3.2 Update Page

IMPORTANT!

PLEASE PRINT THIS PAGE TO ASSIST IN THE INSTALLATION PROCESS

RADIUS 3.2 has NOT been tested with either Microsoft Vista operating system (any version) or Microsoft Office 2007 . Therefore, installing RADIUS into this environment is done so at the user's own risk. Accordingly, the Department cannot provide support to these users at this time.

RADIUS is intended to be installed only on the C: drive an individual PC. Installing RADIUS to a network drive, or anything other than the C: drive is not recommended. Any problems encountered will be at the installers own risk.

Help cannot be provided from the RADIUS Helpdesk to recover information if RADIUS is installed in either fashion listed above.

If you do not have, or the computer you are using has never had, RADIUS installed, simply follow the link at the bottom of this page to download the setup program and install RADIUS.

If you are installing RADIUS on a computer that has any previous version of RADIUS installed, You MUST follow the following steps to upgrade to version 3.2.

FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN COMPLETE LOSS OF ALL DATA PREVIOUSLY ENTERED INTO RADIUS.

1. DO NOT uninstall your previous version of RADIUS. Also please make sure that you do not have any other programs running on you computer while upgrading (ie. E-mail programs, Virus software... as this may slow the upgrade).
2. Open your current version of RADIUS. If you have any sticky notes attached in your RADIUS permit, you must delete them from the application document. To do this open each document individually. If there are sticky notes they will immediately appear on the screen. Select delete to remove each one until there are none left. Repeat this procedure for all the documents stored in RADIUS.
3. Download RADIUS version 3.2. You will be downloading tw0 files named radius32.exe and update.000. Save these files in a temporary folder.
4. Close any open programs.
5. Open your current version of RADIUS. Import the file update.000 into your current version of RADIUS as you would a normal permit. Please close the RADIUS program after the import is finished.
6. Go to the folder where you downloaded the RADIUS setup program and run the file radius32.exe by double clicking on it.
7. Follow the instructions provided to you by the installation program. Once completed you can start RADIUS.
8. Unlike previous versions of RADIUS this new version will automatically transfer your existing documents. There is no need to export and import individual files. IMPORTANT!! If you receive an error during installation, DO NOT run the setup file again, doing so will corrupt all files in your database. Running the setup file a second time will cause the loss of all files and will not be recoverable. CALL THE RADIUS HELPDESK, (609) 633-7259, FOR ASSISTANCE!

Please note that the automatic transfer procedure may take some time to complete if you are dealing with multiple permits in RADIUS. LET THE PROCEDURE COMPLETE OR YOUR INFORMATION WILL BECOME CORRUPTED.