Common Questions Linked to the Answers

General

• If this site is for the Site Remediation Progam (SRP) , why are there references to the Site Remediation & Waste Management Program (SWRM) on this Web site?
• Why do the current Site Remediation pages look significantly different from the earlier ones?
• Why do I see a "www.state.nj.us/..." and a "www.nj.gov/..." address for what appears to be same Web document?

Finding Information

• I used to be able to find a particular SRP page but now things look so different I can't find it. How can I find it?
• Do you have a Web site map?
• I am looking for a particular NJDEP document but I can't find it.
• I want to make an information request under the NJ Open Public Records Act (OPRA). How do I go about it?

Files and Downloads

• I'm supposed to able to download some of the files available on the SRP Web Page but it isn't working.
• My Web browser doesn't seem to have any file download capabilities.
• I select a link and I get a screen with gibberish.
• I am having trouble viewing some of the downloaded files.

File Formats

• What file formats are used on the SRWM Web site?
• There's more than one file format available for a document. Which one should I use?
• What are those .DOC files?
• What are those .XLS files?
• What are those Acrobat PDF files?
• Is there a way to make the PDF files more accessible for blind and visually impaired users?
• I'm having trouble with my PDF Reader that's not covered here. Where do I go for help?
• Why are some documents available only in PDF format?
• I tried reading a DBF file with my Adobe Acrobat reader and it doesn't work. What's going on?
• What are those ZIP files and how do I handle them?
• What are those ISO files and how do use them to create CD-ROMs?
• What are those numbers with "Kb" or "Mb" (example: "28 Kb") after the links for files?

Listservs and Maillists

• What is a "Listserv" or a "Maillist?"
• How do I use a Listserv? Is there a listing of common commands?
• I subscribed to an SRP Listserv but didn't get any emails. What's happening?
• I don't want to continue receiving the Listserv emails. How do I stop them?
• I don't know why I am receiving these emails. Are you trying spam me?