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State of New Jersey Department of Environmental Protection
State of New Jersey Department of Environmental Protection
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Emergency Response & Preparedness

Emergency Reporting

  • Any incident impacting, or having the potential to impact, water quality, or causing a loss of pressure:
    • Must be reported within 6 hours to the NJDEP hotline at 1-877-WARN DEP (1-877-927-6337). (N.J.A.C. 7:10-2.4(b))
    • A follow up call should be made to the Bureau of Water System Engineering during business hours at 609-292-2957.
    • Submit the appropriate supporting form electronically to the Division's emergency email address ( as soon as possible.
  • Forms
    • Water Supply Emergency Incident Report: (pdf | word) Use for localized incidents involving a loss of positive pressure and/or an adverse effect on the quality of delivered water.
    • Water Supply Damage Assessment Report: (pdf | word) Use for reporting emergency incidents involving extensive damage to a critical facility and/or damage to a large portion of the system's infrastructure/facilities (i.e. hurricane damage).

Water Main Break (WMB) Resources

Water Use Advisory Information

  • Advisories:
    • Boil Water Advisory: Advises customers to boil the water before drinking, cooking, and other potable water uses due to the potential for the water supply to be contaminated with disease-causing microorganisms.
    • Do Not Drink Advisory: Advises customers not to use the water supply for potable purposes and only advocates its use for sanitary and fire-fighting needs.
    • Do Not Use Advisory: Advises customers not to use the water supply for any purpose, including sanitary and fire-fighting needs.
  • Guidance & Templates

Severe Weather Resources

Resiliency & Emergency Response Plan (ERP) Resources

Useful Links:


NJWARN is a statewide Water and Wastewater Agency Response Network (WARN) of “utilities helping utilities” to prepare for the next natural disaster or human-caused emergency. The purpose of a WARN is to provide a method whereby utilities can receive emergency aid and assistance in the form of personnel, equipment, materials, and other associated services as necessary from other water and wastewater utilities.

  • The USEPA views participation as a key component in promoting a resilient infrastructure which is a primary goal of the National Infrastructure Protection Plan.  The backbone of the WARN concept is the Mutual Aid and Assistance Agreement. It is in the Mutual Aid and Assistance Agreement where provisions for the network activation, reimbursement, liability and other issues are mutually agreed upon by participating utilities.  Participation in NJWARN is voluntary, there is no obligation to respond to a request, and there is no direct cost to be a member of the Network.
  • For more information, visit the NJWARN website ( ) for details.

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Last Updated: January 19, 2017