NJDEP-Web Site Satisfaction Survey

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NJDEP Web Site Satisfaction Survey

Thank you for taking the time to complete this survey.
(It should take less than 5 minutes)
We would like to know what you think of our web site -
where we've done well and where we can do better.

Note: For general information and inquiries, please use our contact form. For requesting specific government records, please follow the Open Public Records Act procedures.

1.	Which of the following best describes the type of web visitor you are:
	General Public Environmental Group Consultant	Government Industry Small Business	Teacher Student

2. How often do you visit the NJDEP web site?

Several times a day
Daily Weekly
Monthly A few times a year
This is the first time

3. How do you arrive at the NJDEP web site?

It's one of my favorite places/bookmarks
It's the default site on my browser
From the New Jersey State home page
From a search engine or portal The address was on printed material
There was a link on another site
By word of mouth/referral
I typed the address directly in
Other/not listed

4. How much time per visit do you typically spend at our web site?

1-3 minutes
4-8 minutes
9-15 minutes
16-30 minutes more than 30 minutes

5. Why do you visit the NJDEP web site? check all that apply

To get information on an environmental problem or issue
To get information on a specific NJDEP program
To use the NJDEP Online Service
To get environmental data
Looking for research information or publications
To download application/registration forms or checklists
Looking for employment opportunities
Just general interest
Other (not listed)

6. How do you find what you are searching for?

Browse only, using site navigation
Browse and search almost equally Search, then browse
Browse, then search Search only

7. Were/Are you able to find the information you're looking for?

Yes No Not looking for anything in particular

If you answered "No" above, then please tell us what you were looking for:

8. Are you satified with the content quality on the NJDEP website?

Yes No Neutral

If you answered "No" above, please provide comments:

9. Are you satisfied with the visual design of the NJDEP web site?

Yes No Neutral

If you answered "No" above, please provide comments:

10. Are you satisfied with the time and effort it took to navigate the NJDEP web site?

Yes No Neutral

If you answered "No" above, please provide comments:

11. Are you satisfied with the search feature on the NJDEP web site?

Yes No Neutral

If you answered "No" above, please provide comments:

12. Have you ever experienced slow performance on the NJDEP web site?

Yes No Neutral

If you answered "Yes" above, please provide comments:

13. How can the NJDEP web site be improved?

14. Email address: Optional, for personal contact only

All responses remain confidential

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