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Office of Insurance Claims Ombudsman


The Office of the Insurance Ombudsman was established to assist consumers with issues related to insurance availability; claims processing; coverage questions and other matters related to insurance consumer education and assistance.

The Office also monitors carrier compliance with insurance laws.


We strive to provide prompt handling of matters of an emergent nature and to help you to work with your insurer to achieve successful resolution of your insurance concern.

If you have questions concerning insurance or are experiencing problems getting your claim paid, you can reach us at:

 
The Office of the Insurance Ombudsman
NJ Department of Banking and Insurance

20 West State Street
PO Box 472
Trenton NJ 08625-0472
1-800-446-7467

FAX: 609-292-2431
E-mail: ombudsman@dobi.state.nj.us
 
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New Jersey Department of Banking and Insurance