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"Do Not Call" Consumer Complaint Instructions

Dear New Jersey Consumer:

Click Here to find New Jersey’s Online “Do Not Call” Complaint Form.

  • In order to process your complaint, you must have been registered on the federal “Do Not Call” list for at least 90 days at the time of the unsolicited telemarketing sales call. To determine the date on which you registered for the “Do Not Call” list, you may call 1-888-382-1222 or go online at www.donotcall.gov.

  • You must be able to provide the business name or telephone number of the caller on the “Do Not Call” Complaint Form.

Not every call is prohibited by the “Do Not Call” law. For example, the following calls are not telemarketing sales calls under the statute:

1. Calls made on behalf of a political party or candidate.

2. Calls made to solicit your opinion, such as a survey.

3. Calls made by or on behalf of a person or company from which you have been receiving continuing service, such as medical care, landscaping or telephone service.

4. Calls made by or on behalf of a person or company to which you owe money for goods or services.

5. Calls made by or on behalf of a person or company with which you have a current written contract.

6. Calls by or on behalf of a person or company to which you have given your express written permission to make telemarketing sales calls.

Please note that calls made by or on behalf of a charitable organization are not prohibited by the state “Do Not Call” law. Such calls may not be made between 9:00 p.m. and 8:00 a.m. and/or you have requested that your name be placed on a charity’s specific “Do Not Call” list.

If you believe that the call you received is a prohibited call, and you can provide the business name or telephone number of the caller, please proceed to the “Do Not Call” Complaint Form.



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