Skip to main navigationSkip to News Headlines
NJ Division of Consumer Affairs
Global Navigation
Division of Consumer Affairs
The State of New Jersey Office of The Attorney General (Dept. of Law & Public Safety) The State of New Jersey NJ Home Services A to Z Departments/Agencies OAG Frequently Asked Questions
OAG Home
OAG Contact
Division of Consumer Affairs Alerts and Recalls
Division of Consumer Affairs Alerts and Recalls
Office of the Attorney General Homepage Division of Consumer Affairs Acting Director
Division of Consumer Affairs Acting Director
Division of Alcoholic Beverage Control
Division of Consumer Affairs
Division of Consumer Affairs Highlights
Division of Consumer Affairs Topics in a A-Z List Format
Office of Consumer Protection (OCP)
New Jersey Bureau of Securities
Office of Weights and Measures
Legalized Games of Chance Control Commission
Alternative Dispute Resolution
Professions and Occupations List
Contact the Division of Consumer Affairs
Division of Consumer Affairs in Spanish
Division of Criminal Justice
Division on Civil Rights
Division of Gaming Enforcement
Division of Highway Traffic Safety
Division of Elections
Division of Law
Juvenile Justice Commission
NJ Racing Commission
Division of NJ State Police
OPRA - Open Public Records Act


New Jersey′s Do Not Call Law

Please note that your complaint needs to fit all of the required criteria before it can be submitted as a Do Not Call complaint.

Please Check Each Box That Applies
I resided in the State of New Jersey at the time I received the Telemarketing call that prompted my complaint.
I have either the Telemarketer’s Phone Number or Telemarketer’s Name for identification purposes.
The telephone number that received the call is either my Residential or Cell Phone number. (For more information about this requirement please click here.)
I heard the telemarketing message when the Telemarketer called or a telemarketing message was left on my answering machine. (For more information about this requirement please click here.)
The Telemarketer was calling to sell me something. (For more information about this requirement please click here.)

Notice

By submitting this complaint, I authorize the New Jersey Office of the Attorney General, Division of Consumer Affairs to list my phone number in a public document in order to put the violator on notice.

If you did not meet the criteria above you will be sent to the
Office of Consumer Protection Complaint Form.





The telephone number that received the call is either my Residential or Cell Phone number.

Business-to-business and fax calls are not currently covered by either the New Jersey "Do Not Call" law or the national "Do Not Call" registry. To file a fax related complaint please file a complaint with the Federal Communications Commission at: www.fcc.gov/cgb/complaints.html
Go Back


I heard the telemarketing message when the Telemarketer called or a telemarketing message was left on my answering machine.

Only calls where a consumer hears the telemarketing message are covered by the New Jersey "Do Not Call" law. Reporting a number that was obtained through Caller ID or Call Intercept without hearing the sales pitch does not constitute a complaint.
Go Back


The Telemarketer was calling to sell me something.

Telemarketers can still contact consumers if:

  • they′re calling on behalf of charities, political organizations or pollsters (Please note: You may ask third-party professional fund-raisers who call on behalf of charities to stop calling you and to tell the charity to put you on the charity-specific "no-call" list. The fund-raiser must honor your request);
  • you′ve given the company written permission to call you;
  • you′re an "existing customer" ? defined as
    1. A person who is obligated to make payments to a seller on merchandise purchased or
    2. A person who has entered into a written contract with a seller where there is an obligation to perform, either by the customer, seller or both; or
  • you′re an "established customer" for whom a seller has previously provided continuing services where the relationship has not been terminated and the telemarketer?s call is limited to the service that is being provided. (However, the telemarketer can′t "up-sell" or try to offer a new or enhanced service to the customer).
Go Back

   
Contact Us | Privacy Notice | Legal Statement | Accessibility Statement
NJ Home Logo
Divisional: DCA Home | Complaint Forms | Proposals | Adoptions | Contact DCA
Departmental: OAG Home | Contact OAG | About OAG | OAG News | OAG FAQs
Statewide: NJ Home | Services A to Z | Departments/Agencies | FAQs
Copyright State of New Jersey, 1996-2007
This page is maintained by DCA. Comments/Questions: email

Page last modified: