When comparing HMO's, most people want to know how well HMOs take care of their members with medical problems. If you're sick, you want to be confident that the HMO is doing all that is necessary.
The circles on this page summarize how New Jersey HMOs provide care for the members who are sick. The information was collected from members who frequently used HMO services and from HMO records.*
| * | All circles show the results of statistical tests between each HMO's score and the average for the New Jersey HMOs that reported results. Differences are statistically significant. |
| a | The survey question asked individuals to rate their HMO on a scale from 0 to 10, where 0 = "worst possible" and 10 = "best possible." Comparisons are based on each plan's average score for this question. |
| b | Comparisons are based on the percent responding "yes" to the relevant survey questions. |
| c | The survey question asked members to rate their HMO on a scale from 1 = "never" to 4 = "always." Comparisons are based on each plan's average score for this question. |
| d | HMO failed to submit the required information necessary to monitor HMO quality. |
| e | HMO was not required to submit the data for this measure because of small enrollment. |
| f | Data that the HMO submitted failed to meet the state's audit requirements. |
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