1998 New Jersey Managed Health Care Plans Getting Better / Living with Illness

How well does the health plan care for people when they become sick?

The circles show how each of the plans compares to the average for the New Jersey plans shown. Bar graphs on pages 14 and 15 show scores for each plan on selected topics.

Higher than average scores mean better performance. Higher. Score for plan is above the average score for New Jersey plans. Average. Score for plan is neither higher nor lower than the average score for New Jersey plans. Lower. Score for plan is below the average score for New Jersey plans.

^* The information was collected from members who frequently used their health plan. Some measures are based on small but still acceptable sample sizes.

^a Health plan did not collect the information or could not report due to small enrollment (Not Available).

^b Health plan did not neet audit requirements (Not Reported).