.Cover Letter
.Background Information
.Quality Matters
.Health Plan Choices
.Access and Service
.Doctors and Medical Care
.Staying Healthy
.Care for Kids
.Getting Better / Living with Illness (Part 1)
.Your Responsibilities
.Appeals and Complaints
.HMO and POS Plan Differences
.Getting More Information
.Sources of Information
.NJ Consumer Bill of Rights
.Return to Cover Page

1999 HMO Performance Report

Getting Better / Living with Illness
How do frequent users of health services rate their health plan?


Circles compare each health plan's score to the average for New Jersey health plans. Higher than average scores mean better performance. Bar graphs below show scores for each plan on these topics.

Performance Compared to the Average

  Higher. Score for plan is above the average score for New Jersey health plans.

  Average. Score for plan is neither higher nor lower than the average score for New Jersey health plans.

  Lower. Score for plan is below the average score for New Jersey health plans.

Getter Better / Living with Illness

Not Available-Health plan could not report the information due to small enrollment.

Bar graphs showing scores for each plan on these topics:


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