.Cover Letter
.Background Information
.Quality Matters
.Health Plan Choices
.Access and Service
.Doctors and Medical Care
.Staying Healthy
.Care for Kids
.Getting Better / Living with Illness (Part 2)
.Your Responsibilities
.Appeals and Complaints
.HMO and POS Plan Differences
.Getting More Information
.Sources of Information
.NJ Consumer Bill of Rights
.Return to Cover Page

1999 HMO Performance Report

Getting Better/Living with Illness
How well does the health plan care for people when they become sick?


Circles compare each health plan's score to the average for New Jersey health plans. Higher than average scores mean better performance. Bar graphs below show scores for each plan on these topics.

Performance Compared to the Average

  Higher. Score for plan is above the average score for New Jersey health plans.

  Average. Score for plan is neither higher nor lower than the average score for New Jersey health plans.

  Lower. Score for plan is below the average score for New Jersey health plans.

Getting Better / Living with Illness

* Some plans chose t report their HMO and POS information separately.
Not Reported-Health plan did not meet audit requirements or chose not to report.

Bar graphs showing scores for each plan on these topics:


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