NJ Department of Human Services Commissioner Gwendolyn L. Harris
today declared a state of emergency in DYFS that places a moratorium
on case closings in those cases where a child cannot be located
by a caseworker.
As part of this emergency move, Harris has directed that effective
immediately:
- Local caseworkers cannot, under any circumstances, close
a case if there is an open allegation of abuse or neglect
and the child has not been seen.
- Caseworkers must immediately establish face-to-face contact
with the 280 cases statewide where an abuse allegation has
been made but the child has not been seen and caseworkers
must see those children by the end of the week or;
- In cases where those children cannot be found to be examined
and/or interviewed, each district office is required to implement
extraordinary investigative measures to find the children.
- On those rare circumstances where closing a case without
finding the child might be indicated -- for instance, with
teenage runaways who are considered missing persons cases
or if a family has moved to another state -- only the DYFS
director can approve the case closing.
Commissioner Harris also announced she was taking preliminary
actions to suspend a DYFS supervisor who authorized the closing
of the Melinda Williams case last February.
"The supervisor in question approved the closing of the Williams
case when it was clearly noted in the case file by the caseworker
that there was an open abuse allegation and the children had
not been seen," said Harris, noting that the supervisor, a supervising
family service specialist, did not properly follow policy by:
- Signing off on the case closing summary in February 7, 2002
though an open allegation of abuse from October 3, 2001 remained
- Signing off on the case closing summary when the safety
assessment conducted by the caseworker noted that the children
had not been seen in more than a year.
"While we continue to comb through the Williams family case
file, it is crystal clear that this case was closed without
a caseworker having recently seen the Williams children," said
Harris. "This should never happen. My message today is: Do not,
under any circumstances, close a case unless you have face-to-face
contact with those children and have ensured their safety."
While it is sometimes necessary to close a case when a family
moves or a teenage foster child runs away and is being pursued
by law enforcement agencies, Harris said "this should never
happen when there is an open allegation of abuse."
"I am not just looking to identify individual culpability here.
I have dispatched a team of experts from my office to figure
out how the system continually failed this family over an extended
period of time," said Harris, noting that this analysis -- being
compiled by a department assistant commissioner -- should be
completed by Friday. "I want to know: Who participated in the
decision-making in this case? Did we do every thing we could
to help this family? Did the caseworkers involved with the Williams
children have the training, support and supervision they needed
to do their jobs properly?"
Commissioner Harris also noted that her team's investigation
has revealed that the last caseworker to handle the Williams
DYFS case, was carrying a caseload of 27 families, which involved
the supervision of 53 children -- contrary to published reports
that the caseworker was carrying 107 cases.
Harris said her team was also investigating the circumstances
under which the Williams children ended up in the Murphy home.
Harris noted that the children were apparently living with a
number of relatives throughout the division's 10-year history
with the family -- even though none of those arrangements were
authorized by the agency or the courts.
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