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All Medicaid-eligible individuals who also are eligible for DDD functional services will be able to access the Supports Program, unless they are enrolled on the Community Care Waiver. The Supports Program is a Medicaid program, which requires individuals to maintain their Medicaid eligibility in order to continue to participate.

Updates on the Supports Program
Update as of March 28, 2014:

The Division of Developmental Disabilities (Division) has released an Interim Policy Guide to Support Coordination

This guide is intended to provide clarity on practices governing the delivery of Support Coordination services during the transition period to full implementation of the Supports Program and a fee-for-service system.  These policies apply to all Support Coordination Agencies (and its personnel) currently working with “new presenters” and using the Individualized Service Plan (ISP).  Some of these policies will change as ongoing Division-wide reform efforts are implemented in the coming months.  The current standards will remain in place in the interim as established in this guide.  Updates and revisions will be made as needed.

The Division is also in the process of developing comprehensive policy manuals for the Supports Program and the Community Care Waiver, based on the format of this manual.  As such, the Division welcomes input from stakeholders related to this guide so we can continue to improve upon it as the reforms are further rolled out.   Comments should be forwarded to:

Updates as of April 26, 2013:

(1.)  On Monday, April 15, 2013, the Division of Developmental Disabilities (Division) held a webinar for providers interested in providing support coordination entitled, “Initial Phase of Support Coordination for the DDD Supports Program.”  The PowerPoint presentation for this webinar can be found below under Presentations: PowerPoints, YouTube. We have also created a document of questions that came up as a result of the webinar and the webinar can be found under Provider Information.

(2.) The Division is also very excited to announce that the Provider Application for Support Coordination is now up on our website. You can access the application from our Supports Program Provider portal located here:

(3.) We have also placed the Conflict Free Policy for the Supports Program listed under Provider Information.

Types of Services Provided
Employment/Day Supports:
DDD will provide employment services and other day supports to supplement employment when an individual’s educational entitlement ends.

Individual and Family Supports:
DDD will provide self-directed individual and family suppor t s such as adapt ive technology, behavioral supports, env i ronment a l and vehicle modifications, respite, etc. via a self-directed model based upon assessed need. Individuals will choose from approved providers using established budgets.

Provider Information
Interim Policy Guide to Support Coordination - 03/28/14

Support Coordinators Guide to Unusual Incident Reporting - 12/09/13

Supports Program Service Definitions and Qualifications - 09/05/13

Revised Conflict Free Policy - 05/17/2013

Support Coordination Webinar Questions - 04/25/13

Suppot Coordination Provider Application - 04/25/13

Provider Packet - 10/22/12
Supports Program Providers Frequently Asked Questions for Provider (FAQs) - Updated 12/2012

Additional Information
Selecting A Support Coordination Agency - Guide for Families

Support Coordination Agency List 

Support Coordination Agency Selection Form - 03/31/2014

Supports Program Fact Sheet: English       Spanish

Supports Program Frequently Asked Questions (FAQs):
Updated 12/2012  English       Spanish

DDD’s New Vision for Support Across the Life Course 

Medicaid Eligibility for the Supports Program (S.P.) 

Presentations: PowerPoints, YouTube
November 2013
Support Coordination Q&A - 09/19/2013

November 2013 - Presentations delivered at the NIPD Conference
Services & Supports for Persons with Intellectual and Developmental Disabilities

Employment First: Why, What and How?

Supportive Housing: Decoupling Housing and Services

April 2013

Initial Phase of Support Coordination for the Supports Program 04/15/13 PowerPoint Presentation

Initial Phase of Support Coordination for the Supports Program 04/15/13 - Webinar linked from the Supports Program Provider Portal

November 2012

Supports Program Provider Overview 11/8/12 (1st Session)

Support Coordination Provider Overview 11/27/12(1st Session)/12/4/12 (2nd Session) 

DDD Video Presentations - View the DDD Provider Forums regarding the Supports Program and future Supports Program events on YouTube.

All questions about the Supports Program should be sent to:


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