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Division of Medical Assistance& Health Services Regional Staff Nurses (RSN)

Regional Staff Nurses (RSN) are registered nurses who staff the ten regional Medicaid offices called Medical Assistance Customer Centers, or MACC’s. The work performed by the RSN is challenging in both breadth and volume and requires a multifaceted approach.

The MACC RSN ensures quality treatment for the Medicaid consumer by continually evaluating the services and care provided by a variety of vendors. The RSN visits facilities and programs, as well as Medicaid customers in their homes, to ensure both the quality of care and the integrity of the programs. Enforcing regulatory standards of care is a part of the evaluation process.

In addition, as a representative of the State of New Jersey, the RSNs determine the medical necessity of services, procedures, and equipment. They make certain that services and care are provided at an appropriate level and that only those Medicaid customers whose conditions warrant it receive a given service.

The MACC RSN evaluates community-based service providers and conducts post payment quality assurance reviews. Comprehensive reports and documentation provide the basis for communication between the entities.

For more information about your possible role as a Regional Staff Nurse, just click and send an email to Marcia.

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