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Department of the Treasury
Internet and Statewide Intranet Presence and
Web Site Development for New Jersey State Government

NO: 02-06-OIT

ORIGINATING AGENCY: Office of Information Technology

EFFECTIVE DATE: October 30, 2001

EXPIRATION DATE: Indefinite

SUPERSEDES: 97-01-OTS

SUBJECT: Internet and Statewide Intranet Presence and
Web Site Development for New Jersey State Government

ATTENTION: Department Heads
Department Chief Information Officers
Department Technical Officers
Department Public Information Officers

FOR INFORMATION CONTACT:
Office of the Chief Technology Officer (CTO)

I. PURPOSE

The objective of this document is to establish a policy and procedures for creating, maintaining, publishing, and updating the public presence of any State of New Jersey government agency on the Internet. This policy encompasses all decisions and activities related to establishing a single State of New Jersey presence on the Internet for all New Jersey executive branch departments, agencies, offices, commissions, and in-but-not-of organizations.

The state's objective is to maintain a secure, coordinated, and cost effective approach to the electronic publication of the State of New Jersey's public information.

The policy also establishes procedures for the statewide Intranet site and for mass e-mail distributions to state employees.

II. POLICY AND PROCEDURES

Part I: Single State of New Jersey URL

In order to create a single point-of-presence for state government information, a single Universal Resource Locator (URL) address (www.nj.gov) has been established for the State of New Jersey's public access server environment. The former URL, www.state.nj.us, will continue to access the state portal; in the future its continued usefulness will be evaluated at six month intervals. The Office of Information Technology (OIT) is the sole responsible authority for state URLs and public access servers for state government. Requests for exemptions to utilize a URL other than www.nj.gov shall be made to the Chief Technology Officer.

Exceptions must be submitted in writing to the Chief Technology Officer at OIT and reviewed and approved only under the following circumstances:

  • Technical incompatibility has been identified and substantiated, and there is documentation that no other alternative exists; and/or
  • Special functional requirements exist that are substantiated and justified; and/or
  • State of New Jersey security requirements have been acknowledged and satisfied.

All State of New Jersey government Web pages that are used to disseminate official state electronic public information must be physically stored on the state's public access server environment, which is maintained by OIT.

Part II: Content, Appropriateness, and Information Maintenance

Content and appropriateness of public information on department and agency Web site pages will be determined by and is the responsibility of each state agency. Decisions should be based solely on the need to disseminate public information through electronic mechanisms (the Internet). Information that is routinely distributed for public consumption, such as news releases, reports, brochures, newsletters, and public comments on public issues should be accessible either from the State of New Jersey portal (home page), www.nj.gov, or from individual department/agency sites. Content presented through the state portal (state home page and channels) must be coordinated with OIT's Director of Communications.

Appropriate content includes communications and information exchanges directly relating to the mission, charter, and work tasks of the state agencies. The content must comply with the laws and regulations of the State of New Jersey and United States.

State agencies are required to exercise the same care in posting and displaying information to the Internet as they would with any external, non-electronic communication by the agency.

Agencies must establish internal controls to ensure that content on their sites is current, accurate, and complete.

It shall be considered a violation of this policy to use the state's Internet presence to submit, publish, display, transmit, or intentionally receive information which

  • violates or infringes on a recognized privilege or the rights of any person, including the right to privacy;
  • contains defamatory, false, inaccurate, abusive, profane, threatening, racially offensive, or otherwise biased, discriminatory, or illegal material;
  • violates any local, state, or federal law;
  • solicits the performance of any activity that is prohibited by law;
  • conducts non-state (commercial or personal business) activities;
  • solicits for religious, political, or other causes;
  • violates the state's network security requirements and standards;
  • violates any copyright laws when printing or disseminating materials.

Agency heads will be notified in writing by the Office of Information Technology of this violation, and the information will be subject to removal.

Part III: Web Site Standards and Guidelines

The New Jersey State Web Site Standards and Guidelines, Version 1.0/2001 is available to all state departments and agencies. This document establishes the minimum standards that must be followed by all executive branch department, agency, commission, program, and enterprise Web sites. The document contains recommendations and, where appropriate, explanations and references for further information. Each of the standards and recommendations addresses one or more of three major areas: branding, accessibility, and functionality.

Branding is pivotal to the state's goal of providing a consistent, seamless look and feel to the state's Web presence. Branding encompasses matters of site architecture, navigation, content presentation, layout, graphics, colors and fonts, minimum page elements, and consistent terminology, usage, and spelling.

Accessibility issues address the need to make all state Web pages accessible to three groups:

  • people using various technologies (for example, browsers, search engines, operating systems, wireless systems),
  • people with disabilities (including visual, mobility, and cognitive/language impairments), and
  • people accessing our pages from other countries.

Accessibility issues affect layout and design, navigation, graphics and sound, use of software other than HTML, use of multimedia elements, file size, as well as usage conventions.

Functionality issues include content organization and presentation, adoption of common software, Web publishing tools, plug-ins, addressing schema, and file-naming conventions.

The standards and recommendations should be observed on all state Web sites. Additional guidelines regarding application development and accessibility are in development.

At all times, the latest version of the New Jersey State Web Site Standards and Guidelines can be found online at www.nj.gov/oit/standards/web/. OIT is responsible for developing, updating and maintaining this document.

Part IV: Web Site Responsibility and Monitoring

State agency heads and employees as well as any and all third party contractors who are developing and/or maintaining state agency Web sites are required to do the following:

  • comply with this policy and all laws, regulations, and affiliated state policies and procedures applicable to the Internet;
  • distribute this policy to agency employees and third party consultants and provide referenced standards and guidelines as required;
  • discipline employees for violation of this policy or any standards or guidelines referenced; and
  • promote awareness of this policy and procedure.

The State of New Jersey reserves the right to monitor all executive branch state government Web sites and to review compliance with this policy. OIT is the sole state authority responsible for the following:

  • publishing Web site standards and guidelines for the development and maintenance of electronically published state information on the Internet;
  • maintaining the state's public access server, including storage, backup, failure, and disaster recovery;
  • providing assistance to state agencies in developing, reviewing, and testing of all electronic public information presented on the state's public access server;
  • providing agencies with information on agency Web site access and utilization; and
  • monitoring the performance and capacity of the state's public access server(s), responding to problems and/or outages, and upgrading the infrastructure as necessary.

Part V: Statewide Intranet and E-mail Distribution

State Intranet: The statewide Intranet, insidenj, at http://insidenj.state.nj.us, is the State of New Jersey Web site for the delivery of information that is of interest or value to all state employees. State agencies can post news updates and information about such things as state benefits, special events, computer viruses, and disaster relief efforts on insidenj.

All information to be posted must be sent to OIT's Director of Communications. Public information officers should coordinate directly with the Director of Communications at OIT to identify the appropriate placement of Intranet content.

Insidenj exists on the Garden State Network behind the security firewall; it is accessible only by state employees from official state offices.

State E-mail Broadcasts: The state has the capability to send e-mail broadcasts to all state employees. The statewide e-mail distribution capability should be used judiciously and primarily for critical or emergency information and time-sensitive corrections of erroneous information. E-mails for statewide delivery must be short and should refer recipients to insidenj for complete information.

All e-mail broadcasts will be delivered in segments, over a period of up to two (2) business days, to avoid overloading agency local area networks. Requests for distribution of a statewide e-mail broadcast must be sent to OIT's Director of Communications.

__________________________________ Date____________________

Adel W. Ebeid, Chief Technology Officer
Office of Information Technology

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