Since its inception, OIT has provided reliable, ever-expanding service to the citizens of the state. OIT data centers house mainframes, servers, and databases used for the state’s Internet presence. Its HUB facility houses the major print operations where more than 36 million state checks are printed each year.

Hundreds of state services depend on OIT computer systems. OIT maintains more than 450 mission critical applications for the departments and agencies. The State Police use the Criminal Justice Information Systems (CJIS) maintained by OIT to protect New Jersey citizens. OIT maintains the Department of Human Services computer systems that provide Medicaid, welfare, and child support as well as services to families and people with disabilities. Out-of-work or disabled New Jerseyans depend on computer-based unemployment and disability insurance systems to keep them afloat in difficult times.

The Motor Vehicle Commission's digitized driver licenses and online services, designed with assistance from OIT and hosted on OIT networks, help combat fraud and have drastically cut down lines at MVC agencies. OIT supports the Department of the Treasury's Taxation systems that ensure the government collects the revenues needed to provide the myriad of services to citizens. OIT also processes the data and prints the checks to provide critical property tax relief to New Jersey homeowners and tenants.

OIT was created by executive order in 1998, evolving from the Office of Telecommunications and Information Services (OTIS), which was created in 1984. OIT employs more than 900 IT experts under the leadership of the Chief Technology Officer. In addition to its core responsibilities of application development and maintenance, data center operations, and telecommunications, OIT delivers valuable Internet development, GIS, and data management services.

To prepare for the possibility of any type of disaster, OIT has taken significant steps over the past three years to secure the state’s computer systems and ensure continuity of operations in the case of a tragedy. While addressing the urgent need to protect its systems, OIT is also transforming the way it does its everyday business. The organization is building centers of excellence to train its staff in the newest technologies most efficiently. These centers of excellence provide opportunities for cross training to ensure that knowledge is rapidly transferred. OIT has embarked on major knowledge management and capability maturity modeling initiatives to harness the intellectual capital of its workforce.

OIT takes the lead on the State's Strategic Planning by working closely with the agencies to ensure that appropriate industry standards are employed in our planning process. OIT ensures consistency in the planning process by creating templates and standardized formats from which the agencies craft their plans. OIT coordinates the collation of these plans into the statewide plan which acts as a three year blueprint of where technology needs to go to provide support for the future business needs of the state, delivering services to our business and citizens.