EBIS / ABC–C:
As of 1 October 2010, ALL Army and Air National Guard Federal Employees will begin making employee benefit enrollments/changes (including Retirement) using the Employee Benefits Information System (EBIS) / Interactive Voice Response System (IVRS) serviced by the Army Benefits Center–Civilian (ABC-C) located at Fort Riley, KS. Air and Army Federal Employees will need to establish an Army Knowledge Online (AKO) account before accessing EBIS. It is an automated, secure, self-service Web application that will allow Technicians to make health and life insurance selections, Thrift Savings Plan contribution elections, military deposits, review general and personal benefits information, and calculate retirement estimates using a computer. IVRS Counselors will be available 12 hours a day Mon-Fri 0700-1900 Eastern (0600-1800 Central Time) and automated Internet/phone systems available 24/7.