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QUALITY IMPROVEMENT POLICY STATEMENT
The Division of Veterans' Healthcare Services Quality Improvement
Program is:
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* Designed to measure the efforts of the long
term care facilities towards excellence.
* Designed to assist and assure the efforts of its employees are
toward providing optimal levels of performance.
* In accordance with the mission statement, to ensure that
veterans and eligible others are provided with comprehensive
health care services in a dignified, compassionate and
professional and cost effective manner. |
The Quality Improvement Program focus is to be one of a
multi-disciplinary approach where appropriate actions are taken to
implement a system to measure effectiveness. The Quality Improvement
Program is a reflection of "Professional Standards of Care."
The Division of Veterans Healthcare Services Quality Improvement Program
shall be designed to:
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* Utilize the Veterans Memorial Home Facilities
resources to meet the expectations of consumer services.
* Comply with professional standards.
* Promote a positive work environment through a systematic and
on-going process that addresses monitoring, evaluation,
problem solving and follow-up. |
Revised: November 1994
QUALITY IMPROVEMENT - 33-02-001
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