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1. When an account remains delinquent beyond 45
days of the due date, the Business Manager/designee will notify
the responsible payor.
2. If the account remains delinquent beyond 60 days, a certified
letter will be sent to the responsible payor requesting payment
in full.
3. Accounts, which continue to remain delinquent for 90 days,
will require a meeting with the responsible payor and a payment
schedule developed.
4. Payment arrangements may be made with the approval of the
Business Manager/designee.
5. If the responsible payor refuses to pay the facility, the
Business Manager/designee may notify Social Security, the U.S.
Department of Veterans Administration, and outside governmental
or private agencies to apply to become the payee.
6. When an account is determined uncollectible by the facility,
the account will be referred to the Fiscal Officer for the
Deputy Commissioner for Veterans Affairs, utilizing the Schedule
of Revenue Uncollectibles Form, #DFF-44-3.
7. Once reviewed, and if deemed appropriate, the Fiscal Officer
will forward information to the Division of Revenue within the
Department of Treasury for further action.
8. If efforts to collect have been exhausted with no resolution,
prior to discharge preceding, the DCVA will be contacted to
review and approve actions of the facility to discharge. |