P.O. Box 160
Trenton, NJ
Contact: Mike Horan
RELEASE: January 31, 2007

Harrington Reconvenes Fix DMV Commission
Discusses MVC challenges, plans for future

(TRENTON) – Sharon A. Harrington, Chief Administrator of the New Jersey Motor Vehicle Commission (MVC), today, hosted a roundtable discussion with the members of the Fix DMV Commission, the New Jersey Motor Vehicle Commission Board, and professionals from various areas of state government. The Fix DMV Commission was organized in 2002 to provide guidance on how to improve the former Division of Motor Vehicles (DMV).

“Too many times, formal groups issue recommendations on a particular topic and are never heard from again. The Fix DMV Commission was too important a group to just fade into history,” said Harrington. “This is a continuation of the original work of Fix DMV. I felt it was essential to meet again to discuss the MVC’s progress, challenges and future plans so that we may continue down a positive path to reform.” 

In only four short years, the MVC can point to a number of major accomplishments, including implementing a secure Digital Driver License (DDL), establishing a 6 Point ID Verification Program, deprivatizing its 45 agencies, and revamping customer service and business operations.

“While there are many accomplishments to highlight, there is still much more work to do,” noted Harrington. “The MVC is not fixed. Our efforts to improve are ongoing. Each day we face new challenges and continue the work that will allow us to become a wholly reformed organization.”

The MVC will utilize its Advisory Councils, which were created following the enactment of the Motor Vehicle Security & Customer Service Act of 2003, to provide guidance for the future. The councils, made up of MVC professionals and stakeholders, will review a variety of topics, including security, customer service, technology, and fiscal responsibility, in order to issue recommendations by early summer. The MVC will use the recommendations when preparing its plans to address upcoming issues such as Real ID and the next generation of Digital Driver Licenses.

The Fix DMV Commission was a group public professionals and cabinet officials, which included former NJDOT Commissioner Jamie Fox and former DMV Director/MVC Chief Administrator Diane Legreide, who reviewed the state of the former Division of Motor Vehicles (DMV). Following public hearings, the group issued a final report outlining a variety of recommendations, which focused on security, technology and customer service. The final report led to the passage of the Motor Vehicle Security and Customer Service Act of 2003, which created the New Jersey Motor Vehicle Commission.