P.O. Box 160
Contact: Mike Horan
RELEASE: May 29, 2007
MVC Marks Grand Opening of South Plainfield Agency
“We are making every effort to modernize our facilities statewide to better serve MVC customers. This new South Plainfield Agency is another step in accomplishing this task,” Harrington said. “Through careful planning, the MVC has wisely invested in customer service, technology and security for its facilities. This investment allows us to continue down the path of becoming a model of excellence in motor vehicle services.”
The Model Agency concept was established following a 2004 comprehensive MVC Siting Study, performed by Standard and Poor’s Corporate Value Consulting. The study analyzed all aspects of MVC facilities, including locations, service times, transit access, population growth trends and transaction volume projections over a five-year period. The Model Agency is what the MVC considers a proper agency setup that provides the necessary means to effectively serve customers, including a minimum of 6,000 square feet of space, with ample counter workstations and improved public areas that allow a customer to be better served without standing in line for extended periods of time.
Located in the Golden Acres Shopping Center in South Plainfield, Middlesex County, the new agency is less than five miles from the former South Plainfield Agency location at 6051 Hadley Road in the Middlesex Mall, which permanently closed on May 24. The new site, at 698 Oak Tree Avenue, was funded through a capital improvement bond as a part of the 2003 Motor Vehicle Customer Service and Security Act.
The South Plainfield Agency provides approximately 8,500 square feet of business space, and includes 12 customer service counters and four digital driver license camera stations. Customers will also find expanded waiting areas and restrooms, along with plenty of parking.
In addition to customer amenities, the new location provides the MVC with invaluable training space for employees, where essential programs such as document fraud detection and driver history training will be periodically taught.
South Plainfield customers will be assisted by 24 full-time and seven part-time staff members in a pleasant, bright, clean environment. Hours of operation at the South Plainfield Agency are weekdays 8 a.m. to 4:30 p.m., with late hours on Tuesday evenings until 7:30 p.m., and Saturday hours from 8 a.m. to noon.