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P.O. Box 160
Trenton, NJ
Media Contact:
Mike Horan
609-292-5203
Public Information:
888-486-3339
RELEASE: December 4, 2008

 

 

MEDIA RELEASE

MVC Marks Opening of New East Orange Facility
Harrington highlights commitment to customer service
 

(EAST ORANGE) – Highlighting a number of achievements attained through its strategic plan for facilities and services statewide, New Jersey Motor Vehicle Commission (MVC) Chief Administrator Sharon A. Harrington today celebrated the grand opening of the MVC’s newest motor vehicle agency with a ribbon cutting ceremony in East Orange. Joined by state and local officials, Harrington stood at the doors of the new agency at 183 South 18th Street and expressed the MVC’s strong commitment to providing clean, comfortable and modern facilities for its customers.

“During these critical times, it is particularly important that we demonstrate to New Jersey taxpayers that we are wisely investing our limited budget dollars,” said Harrington. “Improvements to our physical infrastructure such as the East Orange Agency and other technological enhancements provide the greatest return on that investment and demonstrate that the MVC is prudent in its financial decisions.

The new East Orange Agency is the latest in a long line of facilities that the MVC has relocated or remodeled in recent years. The new, larger site, which replaces outdated facilities previously operated in East Orange and Irvington, provides both employees and customers with improved amenities, including nearly 2,300 more square feet of space. With double the number of customer service counters, an additional Digital Driver License (DDL) station and an expanded customer waiting area, the East Orange Agency represents another positive step forward for the MVC.

Customers visiting the East Orange Agency will be assisted by 29 staff members in a pleasant, bright, clean environment. Hours of operation at the agency are weekdays 8 a.m. to 4:30 p.m. and Saturday from 8 a.m. to noon.

Relying on a comprehensive Facilities Master Plan, the MVC has moved forward in the last few years in addressing physical infrastructure needs that not only improve service levels and provide greater efficiencies, but will also help to sustain the organization for years to come. The MVC has opened a number of new facilities throughout the state, moved to new, customer-friendly spaces, renovated existing locations and, more recently, is designing and building from the ground up on state-owned land.

In the last year, the MVC has opened new agencies in Bayonne (Hudson County) and Paterson (Passaic County) and broken ground on agencies to be built on the site of existing inspection stations in Freehold (Monmouth County) and Flemington (Hunterdon County). Freehold and Flemington are expected to open for business in Winter 2009 and Summer 2009, respectively.

“Over the last five years, the MVC can point to a great number of positive accomplishments in the areas of service, safety and security,” added Harrington. “But as the public face of government, it is incumbent upon us to sustain this progress and continue to exceed the expectations of our customers by providing excellence in motor vehicle services. The new East Orange Agency is the latest example of that effort.”