Welcome to myNewJersey! This site is a "portal", which gives you direct access to online information that's specific to you. The portal also lets you customize our web content for your preferences.
If you're not logged in to myNewJersey at this point, you can:
More information is available about the following topics:
What's an authorization code? This is a one-time-use sequence of characters and numbers that lets us link a service to your myNewJersey account. It will be sent to you when a service is first offered to you.
Don't use an authorization code as a logon ID when you create your account, and don't use it as a password.
If you receive an authorization code, it will come with instructions for how to use it. Once you've used it, you won't need the code anymore. But you should keep the instructions in case you have to contact the person who manages the service (the "role manager").
I forgot my password -- what do I do now? If your myNewJersey account has a valid email address,
If you're certain your myNewJersey account doesn't have a valid email address, follow the directions below to contact us.
I answered my challenge question -- why didn't I receive my new password? Allow a few minutes for the email message with your new password to arrive. If you've waited and the message still hasn't arrived, your email service may have put the message in a separate folder, such as Junk, Spam, Bulk or something similar. Check these folders for the message.
If you've checked these folders and can't find the message, the email address in your myNewJersey account may be different from the one you're checking. If you remember using a different email address when you created or last updated your myNewJersey account, check that email account too.
If you still can't find the message, contact us and include your challenge question and answer in addition to the other requested information.
How do I change my password?
How do I change my email address?
Why is my link or other information missing after I log in? There are two common reasons why hyperlinks, windows or other content that you used to have are missing now:
How do I change the way the web page looks? After you log in, you can use the links to the right of the Welcome message to change how the page looks:
The text is too big or too small -- how do I change the font size? In the menubar near the top of your web browser, click View, then Text Size (or Text Zoom, if there's no Text Size option), and then pick a size.
Getting to myNewJersey: You should be able to log in to myNewJersey from anywhere by going to www.state.nj.us and clicking the Login button. Be careful if you decide to use a public computer: it may have malicious software that could intercept some of your information.
Use one account: Use the same myNewJersey account for all authorization codes you may receive from the State of New Jersey. Otherwise you may lose track of which account has which service associated with it.
Use your correct email address: Please keep the email address in your myNewJersey account accurate and up-to-date. It's the only way by which you can receive a new password if you forget yours. You can update your email address any time you're logged in to myNewJersey by using the "change profile" link to the right of the Welcome message.
Customize your myNewJersey page: If you have a lot of services on your myNewJersey page, you might want to arrange them so the most frequently used ones are at the top. After you log in, you can use the links to the right of the Welcome message to
Getting more help: Some of the information on your myNewJersey page may have additional help, indicated by a "button" with a ? question mark on it that you can click. Please review the Frequently Asked Questions (FAQs) section to see if your issues are addressed there.
If the question or problem is related to a service you added to your account by using an authorization code, please contact the "role manager" for that service. Their contact information is listed at the bottom of the letter or e-mail you received that contained the authorization code.
If none of these solves the problem, please see the next section about contacting myNewJersey support.
If you haven't been able to resolve your issue by following the FAQs and Tips above, please follow these steps so we can address the issue as quickly as possible:
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