Office of the Ombudsman for the Institutionalized Elderly (OOIE)
 
Contact Information
William P. Isele, M.A., J.D.
1-877-582-6995 or 609-943-4023
e-mail

Office of the Ombudsman for the Institutionalized Elderly
Division of Elder Advocacy
Department of the Public Advocate
240 West State Street
P.O. Box 852
Trenton, NJ, NJ 08625
Web site
 
Hours of Service
8:30p.m. to 4:30p.m., emergencies any time
 
How to Apply

Office of the Ombudsman for the Institutionalized Elderly
P.O. Box 807
Trenton, NJ 08625
24 hours
1-877-582-6995 (toll free)
Fax - 609-943-3479
e-mail
 
Program Description
The Ombudsman serves as an advocate for elderly residents, age 60 and older, who live in nursing homes and other long-term care facilities. The office investigates complaints of neglect, abuse, and exploitation of vulnerable residents of these health care facilities. Complaints are accepted from any source, including anonymous sources.
 
Fees
No fee for qualified individuals
 

Eligibility
General Requirements:
Elderly (age 60+) residents of long-term care facilities.
 
Income Requirements:
None
 
Areas Served
Statewide
 
Language Translation Services
English, Spanish
 
Further Information
This office investigates complaints of abuse, neglect, and exploitation in long-term care facilities for people age 60 and over. It also advocates for the rights of long-term care resident.
 
Program Web Site Address
http://www.state.nj.us/publicadvocate/divisions/elder/