Company Pays $120,000 to Settle
Alleged “Do Not Call” and Consumer Fraud Act Violations
NEWARK – A Howell-based company has agreed to pay $120,000 in penalties and to not engage in activities that violate the state’s Do Not Call Law, Consumer Fraud Act and Deceptive Mail Order Practices Regulations, under terms of two Consent Orders with the Division of Consumer Affairs.
Corfacts, Inc., which is also know as Metro Marketing, Inc., National Warranty Division, L.L.C. and Warranty Warehouse.Com, L.L.C., agreed not to make unsolicited telemarketing calls to consumers who are on the Do Not Call list and to comply with requirements of New Jersey’s Do Not Call law and regulations. The company also agreed not to make certain misleading and/or inaccurate statements when offering vehicle warranty plans for purchase to consumers.
“Consumers who have registered on the Do Not Call list have a legal right not to get called,’’ Attorney General Anne Milgram said. “And everyone should be protected from sales pitches that use misinformation and coercion to sell products.’’
The company allegedly created a false sense of urgency in offering its automotive vehicle warranty for purchase and failed to provide consumers with a free copy of the warranty provisions before purchases were made.
“The Division continues to enforce our Do Not Call Law and to hold companies accountable when consumers’ rights are violated,” Acting Consumer Affairs Director Larry DeMarzo said. “We remain committed to investigating consumer complaints about any alleged violations of the law.”
Complaints can be filed with the Division online at http://www.njconsumeraffairs.gov or by calling 1-800-242-5846 (toll-free within New Jersey) or 973-504-6200.
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