Skip to main navigationSkip to News Headlines
Global Navigation
Office of The Attorney General
The State of New Jersey Office of The Attorney General (Dept. of Law & Public Safety) The State of New Jersey NJ Home Services A to Z Departments/Agencies OAG Frequently Asked Questions
OAG Home
OAG Contact
Division of Alcoholic Beverage Control
Division of Consumer Affairs
Division of Criminal Justice
New Jersey Division on Civil Rights Home
About the New Jersey Law Against Discrimination (LAD)
Know Discrimination Types Covered by the New Jersey Law
Division on Civil Rights File a Complaint
Division on Civil Rights Mediation Program
Director's Orders and Findings
Division of Gaming Enforcement
Division of Highway Traffic Safety
Division of Law
Juvenile Justice Commission
NJ Racing Commission
State Athletic Control Board
Division of NJ State Police
Victims of Crime Compensation Board
OPRA - Open Public Records Act
New Jersey Division on Civil Rights Home
New Jersey Division on Civil Rights Home
  Mediation Program  
  The Division Now Offers Voluntary Mediation of Complaints  
  Man Working with PaperThe New Jersey Division on Civil Rights has developed a voluntary mediation program that provides an effective process, in appropriate cases, for resolving complaints before the Division that is less costly and time-consuming than traditional methods of investigation, conciliation and prosecution.  
 

It is apparent that many of the complaints filed with this agency could be resolved to the satisfaction of the disputants if they could be addressed closer in time to the point of conflict. In that connection, mediation offers many advantages to the participants including:

 
  Reduction in litigation and other expenses - Because of the high success rate achieved through mediation, cases are resolved early in the process (usually in 60 days or less), thereby eliminating or reducing expenses associated with responding to a Division investigation. Litigation expenses are completely avoided.  
  Voluntary participation -The only cases that will be mediated are those where both the complainant and the respondent agree to try to resolve their dispute through mediation.  
 
Use of trained and experienced mediators - All of the mediators used in the program are trained and experienced in the latest mediation techniques and are separate from the investigative units of the Division. Further, there is no charge for this service.
 
  Confidentiality -The mediator will treat all information revealed during the mediation with the strictest confidence. The mediator will transmit none of the information developed during the mediation to any other unit in the Division anytime during or after the mediation, no matter the outcome.  
 

Man Working with PaperDisputants control outcome - The complainant and the respondent have complete control in determining the outcome of the mediation. The role of the mediator is to serve as a neutral third party. The mediator can neither impose a settlement nor make judgments about the facts or merits of the case on either side. Also, either party may withdraw anytime without a penalty.

 
  High probability of settlement - Experience shows that upwards of 65 % of disputes submitted to mediation are resolved to the satisfaction of both parties to the dispute without the need for further proceedings.
 
     
  In order to ensure that the mediation program continues to be as successful as it can be, the Division on Civil Rights asks all participants to complete a survey at the end of the session. The completed survey questionnaires are delivered promptly to the Director, who reviews the comments and critiques for ways to improve the process and the facilities. A sample of the survey questionnaire can be viewed here.  
 

 

 
OAG Home Division on Civil Rights' Director
Division on Civil Rights' Director
New Jersey Division on Civil Rights Home Division on Civil Rights in Spanish
Division on Civil Rights News Division on Civil Rights File a Complaint
About the Division on Civil Rights Division on Civil Rights Library & Forms
Division on Civil Rights FAQs Know the Law, Discrimation Types and Other Resources
Know The Law Employment Opportunities
Division on Civil Rights Rules and Proposals Other Resources and Links
Contact the Division on Civil Rights Division on Civil Rights Services from A through Z
Division on Civil Rights Highlights
About the NJ Family Leave Act (FLA)
Division Reports
NJ Anti-Discrimination Posters
A Message From The Attorney General and Director Vespa-Papaleo to Property Owners
Bullying
Multiple Dwelling Online Filing Form
NJ Judiciary Foreclosure Mediation Program
   
Contact Us | Privacy Notice | Legal Statement | Accessibility Statement
NJ Home Logo
   
Divisional: DCR Home | Contact DCR | About DCR | DCR News | DCR FAQs | Services A-Z    
Departmental: OAG Home | Contact OAG | About OAG | OAG News | OAG FAQs    
Statewide: NJ Home | Services A to Z | Departments/Agencies | FAQs    
Copyright © State of New Jersey
This page is maintained by OAG Communications. Comments/Questions: email or call 609-292-4925
   
OAG Home OAG Home more news noticias en español