||The Technical Services Bureau (TSB) assures
the integrity of electronic gaming equipment, including all slot
machine operations within the State of New Jersey. TSB is responsible
for the enforcement of all laws and regulations governing electronic
gaming equipment according to the Casino Control Act and the rules
and regulations promulgated thereunder. The responsibilities of
TSB include, but are not limited to: testing and evaluating electronic
gaming equipment, testing and evaluating manufacturer prototype
equipment, analyzing and verifying slot machine jackpot payouts
to casino patrons, verifying operational integrity, inspecting casinos,
and assuring the security and proper accounting of slot machines
and electronic equipment within the jurisdiction of the State of
||A slot machine manufacturing
company must submit for review anything that may appear on the casino
floor. The work of TSB's engineers and statisticians focuses on:
1. testing the game itself to make sure that it operates correctly
according to the manufacturers' design and according to New Jersey
statutes and regulations, 2. testing the game to make sure its integrity
and security cannot be compromised whether an attempt is made from
the inside of the game or from the outside, and 3. evaluating whether
a game is fair to the patron. Engineers and statisticians analyze
all new games and new personalities for games; peripheral components
such as bill validators, coin acceptors, coin hoppers, and progressive
game components; electronic funds transfer systems; card shuffling
devices; table game progressive systems and more.
The staff uses sophisticated mathematics and computer
equipment to determine if a game operates fairly and correctly.
For example, one of the aspects the statistician will check is
the payout. Statisticians conduct an analysis to determine if
a machine is paying out the statutory minimum of 83 percent. This
does not mean that if you put in $100, you will get $83 back.
It means that a machine pays out 83 percent of what was wagered
over the cycle of the game. Another important component to fairness
is assuring that the odds of achieving a win are within regulation.
There are many combinations that equal a win on a slot machine,
and TSB must assure that what determines whether a machine "hits"
or doesn't hit, is controlled by the outcome of a random event
- the combination chosen by a random number generator. We want
to assure casino patrons that any wager they are making is on
a game that is operated legitimately and correctly. If the situation
is found to be otherwise, an investigation is conducted and can
result in a regulatory prosecution and sometimes criminal prosecution.
Once a game has received final approval from the
CCC for play in New Jersey, TSB must assure that they continue
to operate as approved, according to state law. TSB relies on
many safeguards placed in slot machines and meticulously updated
log books to tell them if there has been any tampering with a
machine. Gaming equipment specialists investigate the authenticity
of jackpots, check machines for signs of tampering, make sure
that the equipment controlling the operation of the machine is
that which was approved in the lab, monitor which programs are
operating in which games, monitor the progressive parameters,
inspect any modifications to the slot machines, and secure the
controls of all new games being placed on the floor. The gaming
equipment specialists also maintain a database of all slot machines
legally in the state.
The Technical Services Bureau is located in
Atlantic City office. Manufacturers with questions
can call (609) 441-7542.