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  TRANSITION INFORMATION  
 
Back to FAQs

Updated - 02/14/11

Technical Services Bureau FAQs:

Slot Manual/Slot Machine Paperwork/Appendix E and L Submissions/Progressive Changes

Q: How will the procedures for non-progressive slot machine moves be affected?

A: The DGE has established the following interim procedures that are intended to be used until the DGE has promulgated regulations that address this area.

  • The licensee shall file blue print changes with the Division of Gaming Enforcement’s Regulatory Enforcement Bureau and CCC.

  • The licensee shall ensure appropriate camera coverage for the installation or relocation of a slot machine.

  • The licensee shall obtain an inspection from the CCC to ensure the following:
    • State locks are installed on new games.

    • The drop box is installed on new games.

    • The requirement of the State Seal to be installed on new games is no longer necessary. (Updated 2/14/11)

    • An empty drop box is installed when moving an existing slot machine. 

    • State locks are removed when moving a game off the casino floor.

    • The drop box is removed when moving a game off the casino floor. 

    • The State seal is removed when the game is being shipped out of State.

  • The licensee shall obtain all necessary inspections and approvals from DCA.

  • The licensee shall receive Atlantic City code enforcement approval (High Boys when applicable).

  • The licensee shall prepare an Appendix J and schedule their inspection with the Division.  No CCC approval is required.

  • The Division will provide a signed copy of the Appendix J to the Commission after the game has been inspected and activated for play.

Note:  If a Division inspection occurs prior to obtaining all of the necessary DCA, CCC, and/or City approvals, the Appendix J will be held by the licensee’s Slot Department until all required approvals are obtained.  At that point the Appendix J will be turned over to Division’s Field Inspector for signature and the game may go live.

Q:  How will slot move procedures change for Appendix E Progressives and Appendix L Thing of Value submissions?

(Note:  This answer was updated on 2/14/2011)
A:  The DGE has established the following interim procedures that are intended to be used until the DGE has promulgated regulations that address this area.

  • The Division will receive and approve all Appendix E and Appendix L Submissions.

  • The licensee shall follow the procedures for non-progressive slot machine moves as described above.

Q: How will the casino document values that appear on progressive meter displays prior to turning them off in preparation for a move?

A: TSB Inspections personnel will accept e-mail certification from the Director of Security (or designee) or the Casino Controller (or designee).  Such certification shall identify the asset #, location #, and the progressive meter values listed for each progressive level just prior to taking the game(s) off-line.  The certification shall include the name, title, and license number of the person documenting the meters.

Q: How will procedures change for modifications to slot machine pay tables, denominations, and/or game themes?

A: The DGE has established the following new procedure.

  • The licensee shall prepare an Appendix J and schedule an inspection with the Division.  No CCC approval is required.

Q: How will procedures change for modifications to slot machine hardware?

A: The DGE has established the following new procedure.

  • The licensee shall prepare a cover letter and diagram depicting the change and e-mail the document to dgeslots@njdge.org for approval.

  • The licensee shall prepare an Appendix J and schedule an inspection with the Division once approval is granted.  No CCC approval is required.

Q: How will procedures change for shipments of slot machines into or out of the State of New Jersey?

A: The DGE has established the following new procedure.

  • Notifications to the Division remain unchanged.

  • Notifications to the CCC are no longer required.

Q: How will procedures change for the destruction of a slot machine?

A: The DGE has established the following new procedure.

  • The Division will perform all functions previously performed by the CCC.

  • Notifications previously sent to the CCC shall be directed to the following e-mail address:  dgeslots@njdge.org

  • Original paperwork may be mailed to the following address:

Division of Gaming Enforcement
Destruction Paperwork (2nd Floor)
1300 Atlantic Ave.
Atlantic City, NJ, 08401

Monitoring of Upgrades / Release Notes
(Note:  These questions were added on 2/14/11)

Q:  How has the release note process changed?

A:  The CCC will no longer be involved in the release note process.  Requests for release note approval shall be e-mailed to releasenotes@njdge.org.  The format of the release notes will remain the same.

Q:   How will emergency release notes be handled?
 
A:   Emergency release notes shall be sent via e-mail to releasenotes@njdge.org.   Due to the urgent nature of these situations, casinos are permitted to break the State seal in the presence of a security guard with notification to the surveillance department.  The emergency release note documentation shall include the name and license numbers of the security officer and surveillance department representative that was notified.

 
Q:  How do casinos request approval for system upgrades?
 
A:  Casinos shall notify the Division of anticipated upgrades by sending an e-mail to releasenotes@njdge.org.  The Division shall respond to the request by the end of the next work day.

Gaming Equipment Submissions / New Jersey First
(Note:  These questions were added on 2/14/11)

Q:  Senate Bill S12 contains language about gaming equipment that is submitted to New Jersey prior to, or simultaneously with, any other jurisdiction.   Is the Division ready to accept these “New Jersey First” submissions?

A:  The DGE has established the following interim procedures that are intended to be used until the DGE has promulgated regulations that address these submissions:

  • All submission letters and gaming equipment designated as New Jersey First shall be sent to:

Eric Weiss, Bureau Administrator
Division of Gaming Enforcement
Technical Services Bureau (2nd Floor)
1300 Atlantic Ave.
Atlantic City, NJ 08401

  • Cover letters shall include “NJ First” printed in boldface in the subject line. 

  • The cover letter shall include a statement that the submission contains new gaming equipment that has not yet been submitted for testing to any other jurisdiction and/or independent testing laboratory.

  • The Division shall not accept New Jersey First letters unless the manufacturer has also provided all of the necessary hardware and software required for testing.

  • Manufacturers are required to ensure the Division actually receives the complete submission (equipment and letter) prior to or simultaneously with any other jurisdiction or testing lab.

  • The actual received date shall be reflected in the Division’s Electronic Tracking System which is available to all manufacturers via the Internet.

  • Upon receipt of a complete submission, the Division’s Technical Services Bureau will immediately begin testing the New Jersey First submission.

  • If the Division has not completed its review within 14 days of receiving a New Jersey First submission, the Division will issue a field trial approval on or before the 14th day.

Q:  How will field trials work?

A:  The DGE has established the following procedures for New Jersey First field trials:

  • Field trial requirements will be issued to the manufacturer in writing. 
  • Each slot machine in field trial status shall have a notice conspicuously affixed to the front of it.  The notice shall state the following:

“In an effort to offer the newest and most exciting games to Atlantic City patrons, the New Jersey Division of Gaming Enforcement (NJDGE) may field test certain slot machines that meet specific regulatory criteria.  This slot machine is one such game and it is currently undergoing a field trial test.  Should you experience any problems or have any concerns regarding this machine, please contact the NJDGE using the patron complaint hotline located on the casino floor.” 

  • The Division will issue an official approval letter upon the successful completion of a field trial.  The above mentioned notice may be removed by the casino at that time. 

Q: What impact will the 14 day rule have manufacturer submissions that are not submitted to New Jersey first?

A:  New Jersey First submissions will have no effect on other submissions.  Gaming equipment manufacturers will continue to receive the same high level of service and response that they have come to expect from the Division’s Technical Services Bureau.

Q: If a New Jersey First submission has an issue and needs to be re-submitted, will the replacement still be considered under the 14 day rule if it is submitted to the Division’s Technical Services Bureau before any other jurisdiction?

A: Yes, however the 14 day clock will reset on the date the revised submission is received.  The Division expects that all products have undergone quality and assurance testing prior to submission and that these instances will be rare.

Q: What happens to slot and system submissions that have been approved by the Division but are still pending CCC approval?
 
A: All products that were recommended for approval by the Division are now considered approved.  No further action is required.

 

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