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The Commissioner's Report

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NJDOT touts successful 511 Traveler Alert System


In June 2008, the New Jersey Department of Transportation (NJDOT)
introduced the 511 Traveler Alert phone and internet system to help motorists navigate New Jersey’s roadways, reduce commuting times and minimize congestion. The system has proven popular with commuters across the state with steadily increasing usage. In fact, this summer has shown record numbers of motorists using both of the free traffic information resources. NJ511 graphic

In January 2009, 36,944 motorists accessed the phone system and 32,709 motorists accessed the www.nj511.info web site. Fast forwarding a few months we can see how each service has grown as motorists take advantage of the benefits they provide. In July 2009, 132,398 motorists accessed the phone system and 54,272 motorists accessed the web site, which is the highest number of website visitors to date. In August 2009 we recorded the highest volume of motorists to access the phone system, 147,061, as well as 53,465 more who accessed the web site.

Motorists are dialing 511 and visiting the Google Maps-based www.nj511.info for real time, voice activated traffic, weather, special events and construction and accident related roadway conditions on state highways, interstate highways, the Garden State Parkway and the New Jersey Turnpike. The system provides real time information seven days a week, 365 days a year through NJDOT partnerships with the New Jersey Turnpike Authority (NJTP), South Jersey Transportation Authority (SJTA) the New Jersey State Police (NJSP), and the Statewide Traffic Management Center.

The system provides data from a variety of sources including local law enforcement agencies and fire departments, the Department’s Emergency Service Patrol and traffic monitoring devices such as travel time sensors and traffic cameras.

Motorists can ask for roadway conditions by highway, city, hotspot as well as bridge crossings into New York City and Philadelphia. Using a cell phone or texting while driving is a primary offense in New Jersey, therefore, NJDOT recommends that motorists call or visit the web site before leaving home or work or use a hands-free device.

Below are the “top ten” most requested cities, hotspots, bridges or tunnels as well as highways for the month of August.

Ten Most Requested Hot Spots for August 2009
  Sandy Hook
1,490
 
  Highlands Bridge
260
 
  Tunney Mathis Bridge
49
 
  Newark Bay Bridge
43
 
  Edison Bridge
34
 
  Asbury Park Toll Plaza
33
 
  Wittpenn Bridge
25
 
  Barnegat Toll Plaza
21
 
  Meadowlands Sports Complex
19
 
  Vince Lombardi Service Area
16
 
   
 
Ten Most Requested Bridges for August 2009
  George Washington Bridge
3,530
 
  Lincoln Tunnel
2,034
 
  Holland Tunnel
1,561
 
  Outerbridge Crossing
483
 
  Delaware Memorial Bridge
436
 
  Goethals Bridge
404
 
  Driscoll Bridge
332
 
  Ben Franklin Bridge
142
 
  Walt Whitman Bridge
106
 
  I-80 Delaware Water Gap
94
 
   
 
Ten Most Requested Highways for August 2009
  Garden State Parkway
50,571
 
  NJ Turnpike
37,378
 
  I-80
4,327
 
  I-287
3,429
 
  I-78
3,380
 
  I-295
2,310
 
  Route 36
1,811
 
  I-95
1,598
 
  Atlantic City Expressway
1,462
 
  I-195
1,337
 
 
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  Department of Transportation
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  Trenton, NJ 08625-0600
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  Last Updated:  January 7, 2010