Employers' Pensions and Benefits Administration Manual (EPBAM)
   

 

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Member Benefits Online System (MBOS)
Internet Address
Telephone Counseling Services
TDD Number for the Hearing Impaired
Walk-in Counseling Services
Automated Information System
E-mail Address
Mailing Address
NJ State Employees Deferred Compensation Plan
Supplemental Annuity Collective Trust
Retiree Change of Address
Directions to the Division of Pensions and Benefits

Member Benefits Online System

The Member Benefits Online System (MBOS) allows registered PERS members access to their pension and, if applicable, health benefits account information online. Resources available through MBOS include: member account information; beneficiary designation, online pension loan, purchase of service, and retirement applications; and (if applicable) State Deferred Compensation Plan, SACT plan, and health benefits account information. Retirees may also use MBOS to view retirement account information, update an address, change direct deposit information, or update federal and/or New Jersey State income tax withholding.

Before a member can begin using MBOS, they must be registered with MBOS and the MyNewJersey Web site. Registration is free and can be started at:
www.state.nj.us/treasury/pensions/mbosregister.shtml

Members should read and carefully follow the registration instructions, as the process requires several steps. If, after following the MBOS registration instructions, assistance is needed, call the MBOS Help Desk at (609) 292-7524 or send an e-mail with the subject line "MBOS E-mail".

Division Internet Address

The Division's Internet address is www.state.nj.us/treasury/pensions Please share it with your employees.

Telephone Counseling Services

Telephone counselors are available by calling Client Services, at (609) 292-7524 from 7:30 a.m. to 4:30 p.m., Monday through Friday, except State holidays.

Contacting the Division's Telephone Counselors Using a TDD

Members who are hearing impaired can contact the Division using its TDD number, (609) 292-7718. A telecommunications device for the deaf (TDD) is required.

Walk-in Counseling Services

To speak to a counselor in person on a walk-in basis (appointments are taken), employees can visit the Division of Pensions and Benefits, at 50 West State Street (State Street Square), Trenton, NJ. Counselors are available Monday through Friday, from 7:40 a.m. to 3:30 p.m. excluding State holidays. To schedule an appointment, visit www.state.nj.us/treasury/pensions/interview-intro.shtml. Directions to the Division are available.

The Automated Information System

The Division's Automated Information System, at (609) 292-7524, offers information specific to a member's individual account 24 hours a day, seven days a week, including:

  • Loan Information
  • Purchase Information
  • Withdrawal Information
  • Member Account Information
  • Health Benefits Information
  • Retirement Information
  • Deferred Compensation Information
  • Supplemental Annuity Collective Trust Information
The member must have a touch tone phone, and must input his or her Social Security number in order to gain access to this information through the Automated Information System.

Division E-mail Address

The Division of Pensions and Benefits' e-mail address is https://www.nj.gov/treas/pensions/pensionmail.shtml

The member should provide his or her Social Security number or membership number, address, and telephone number.

Division Mailing Address

To contact the Division of Pensions and Benefits by mail, write to:

Division of Pensions and Benefits
Client Services
PO Box 295
Trenton, NJ 08625-0295

The member should provide his or her Social Security number, membership number, address, and telephone number.

The New Jersey State Employees Deferred Compensation Plan

To contact the New Jersey State Employees Deferred Compensation Plan of the Division of Pensions and Benefits, the member can call Prudential at 1-866-NJSEDCP (1-866-657-3327), weekdays between 8:00 a.m. and 9:00 p.m. (except State holidays).

The Supplemental Annuity Collective Trust Fund of New Jersey

To contact the Supplemental Annuity Collective Trust Fund of New Jersey of the Division of Pensions and Benefits, the member can call (609) 633-2031, weekdays between 8:15 a.m. and 4:30 p.m. (except State holidays).

Retiree Change of Address

To Contact the Division about a Change of Address (For Employees Who Are Nearing Retirement or Have Already Retired Only)

Employees who are retiring soon and are also planning to move can change a home address by:

  • Through the Member Benefits Online System, or MBOS;
  • Using the online "Retiree Change of Address" link;
  • Calling or writing Client Services, to request a Change of Address form.

If the employee is a member of the New Jersey State Employees Deferred Compensation Plan, SACT, or ACTS, he or she must notify these plans of the impending address change as well.

 

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Last Updated: August 7, 2012