2018 Plan year information

All plan year 2018 health benefits information for active employees can be found here.

Contact Information

Mailing Address

P.O. Box 295
Trenton, NJ 08625-0295

Call Center

(609) 292-7524

Hours: 7:00 a.m. - 4:30 p.m. Monday through Friday (except State holidays)

Hours extended to 6:45 p.m. on Thursdays through December 31

If you require the services of a relay operator, please dial 711 and provide the operator with the following phone number: (609) 292-6683. You will then be connected to a Client Services phone representative for assistance.


Send your Questions by email

Physical Address

50 West State Street
One State Street Square
Trenton, NJ 08608

Counseling Interview Hours

8:00 a.m. - 4:00 p.m. Monday – Friday (except State holidays)

Please note: the last interviews are taken at 3:30 p.m.

Make an Interview Appointment

Automated Information System: (609) 777-1777

Personal account information 24 hours a day - 7 days a week

Plan Contacts

Medical Plan Contacts

NJ Direct and Horizon Plans (Horizon BCBSNJ website)

  • Horizon member services: 1-800-414-SHBP (1-800-414-7427)

Aetna Plans (Aetna website)

  • Aetna Member Services: 1-877-STATE NJ (1-877-782-8365)
  • Aetna Medicare Plan (HMO): 1-866-234-3129 (for retirees enrolled in Medicare)

Pharmacy Benefits

Managed by OptumRx. Members will receive more information directly from OptumRx including a welcome letter and OptumRx ID cards to be mailed to member home addresses.

Member Services Phone: 1-844-368-8740

Medicare Retirees: 1-844-368-8765

Dental Plan Contacts

Cigna Dental Health, Inc. website

  • Member Services Phone: 1-800-564-7642

Healthplex (International Healthcare Services) website

  • Member Services Phone: 1-800-468-0600

Horizon Dental Choice website

  • Member Services Phone: 1-800-433-6825

Aetna DPO website

  • Member Services Phone: 1-800-843-3661

Metlife website

  • Member Services Phone: 1-866-880-2984

Dental Expense Plan website

  • Member Services Phone: 1-877-782-8365 (1-877-STATENJ)