Before You Send an Email

Contacting the Division of Taxation
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By E-mail
Before you send an e-mail, check the Frequently Asked Questions (updated 07/16/08) below to see if you can get the answer you need right away. The list includes questions on the homestead rebate, personal income tax, business registration, sales and use tax, and other topics.

Also check the Email Guidelines below and make sure you provide the information necessary for us to answer your question.

Frequently Asked Questions

2007 Homestead Rebate

My neighbor received a homestead rebate application, why didn’t I receive one?

How can I obtain a homestead rebate paper application? The instructions in my application packet tell me I cannot file by phone or online.

My mailing address changed, how can I update this information?

How can I file my homestead rebate application?

I am filing my 2007 New Jersey gross income tax return under extension because I don’t yet know my total income for the year. How can I file my homestead rebate application by the due date?

I received a Homestead Rebate Application Packet for my property, but I need to change the name that was preprinted on the application. How can I obtain a paper application?

My sister and I own a house together. How do we apply for the homestead rebate?

I own a condo. How do I answer the question on my rebate application “Does the property have more than one unit”?

I own several houses in New Jersey. I live in one of the homes and the others are rental properties. Am I eligible for the homestead rebate on my principal residence and the rental properties too?

I live in another state but I received a Homestead Rebate Application Packet for a vacation home that I own at the New Jersey shore. Am I eligible for a homestead rebate?

What happens when a homeowner dies before filing their homestead rebate application? Can the application be filed by the estate or surviving spouse/civil union partner?

Should I mail my Homestead Rebate Worksheet and/or confirmation number to the Division of Taxation?

When will I receive my homestead rebate check

Personal Income Tax

Have the New Jersey gross income tax rates changed this year?

How do I check the status of my New Jersey income tax refund?

How do I know if my New Jersey tax return was received?

I received only one “State” copy of my W-2, and I have more than one state return to file. What should I do?

I used one of the “paperless” filing methods. Must I now send you my W-2 form(s)?

I filed my return using commercial software, and I have questions. Who can help?

I only lived in New Jersey for part of the year. Which return do I file, resident or nonresident?

Is the Federal sales tax deduction applicable for New Jersey income tax purposes?

Can I claim a deduction for my hybrid motor vehicle on my New Jersey income tax return?

Is the homestead rebate (property tax reimbursement, FAIR rebate, NJ SAVER rebate) taxable?

I made a mistake when I filed my New Jersey resident return electronically. How do I correct it?

What are the mailing addresses for the gross income tax returns?

Why did (didn’t) I receive a Form 1099 from New Jersey?

Is unemployment/disability taxable for New Jersey gross income tax purposes?

How can I obtain New Jersey tax forms?

How do I get a replacement for an old (stale-dated) check or a check that was lost, stolen, or destroyed?

Business Registration

How do I register for a New Jersey tax identification number? How do I register a business?

I have a business in another state and am coming to New Jersey for a trade/craft show. Do I have to register?

How do I add (end) a specific tax eligibility once my business is registered?

How can a business change its address?

Sales and Use Tax

Why can’t I submit Form ST-51 showing $0.00 due?

When I try to file online and make my quarterly sales tax payment by e-check, the system will not let me enter today’s date as the settlement date. Today is the due date. What should I do so that my payment is not late?

What is the New Jersey sales tax rate?

Are shipping and handling subject to sales tax?

Other

Why can't I submit ACH Credit payments when I submit the tax return on your Web site?

I recently switched banks. How do I update my bank account information for making ACH debit payments?

Email Guidelines

Many of the emails we receive do not contain enough information for us to provide a response without requesting additional information from you. In addition, many e-mails are requests for information that is already available on our web site or can be ordered on-line. Please take a few minutes to read the following simple guidelines that will allow us to serve you better and help you find what you're looking for.

Please note, if you are writing in response to a Statement of Account or a Billing Notice that you received, please be sure to send your e-mail to the address specified in the notice. This will ensure that your correspondence is being sent to the appropriate area of the Division.

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By Phone
For those of you who wish to contact the Division by phone, our Important Phone Numbers webpage contains telephone numbers that will provide you with a multitude of information!

In Person
The New Jersey Division of Taxation also maintains offices throughout the State where you can receive assistance in person on both individual and business tax concerns. The normal hours of operation are 8:30 a.m. to 4:30 p.m., Monday through Friday. Offices are closed on weekends and holidays. Assistance may be available at other locations during the personal income tax filing season. Our Regional Offices page will assist you in locating the most convenient office for you to visit.

In Writing
You may also reach the Division via US mail. General tax inquiries may be sent to the following address:

State of New Jersey
New Jersey Division of Taxation
Information and Publications Branch
PO Box 281
Trenton, NJ 08695-0281

Please note, if you are writing in response to a Statement of Account or a Billing Notice that you received, please be sure to send your written correspondence to the address specified in the notice. This will ensure that your correspondence is being sent to the appropriate area of the Division.