New Jersey Department of Banking & Insurance
P.O. Box 329
Trenton, New Jersey 086235-0329

Consumer Guide to Bank and Credit Union Fees

 

Banks
Credit Unions

Conclusion


About the Survey

In March 2001, the Department of Banking and Insurance conducted its third survey of financial institutions in New Jersey to determine what fees were being charged to consumers. The results of the new survey are now compiled in this Consumer Guide to Bank and Credit Union Fees. The third edition of the Consumer Guide includes fees charged by 164 banking institutions with 792 listed types of consumer checking accounts and 59 credit unions with 74 listed types of consumer checking (share draft) accounts.

While 189 banking institutions were surveyed, the results from 25 of them were omitted from this report because their primary function involves trust services, private banking, securities clearing or other wholesale operations. While 320 credit unions were surveyed, the results from 261 of them were omitted from this report because they either did not respond (191) or they do not offer checking (share draft) accounts (70).

Other types of accounts, such as business checking accounts, and accounts with high minimum balances ($10,000 and up) and savings accounts were excluded from this Consumer Guide because they are not considered broad-based checking accounts. Additionally, accounts designed to attract specific target consumer-oriented markets (other than those designed for senior citizens) and those that offer unique services not available to everyone were excluded from this report, as was information relating to ATMs that are not owned and operated for financial institutions.


Banking Institutions

(Commercial Banks, Savings Banks and Savings And Loan Associations)
The following points summarize the results of this survey for banking institutions (It should be noted that the 2000 and the March 2001 survey included 765 and 792 reported accounts, respectively. Furthermore, like data was utilized where comparisons were made between the 2000 and March 2001 survey information):

Checking Account Summary (Banks)

ATM Fee Summary (Banks)

The table includes all ATM fees for on-premise and off-premise ATMs owned by banking institutions. However, ATMs owned by non-financial institutions are not included in the survey because they are privately owned. Therefore, surcharge fees charged at these privately owned machines are not reflected in the enclosed table. It should be noted that there were 157 banking institutions that offered ATM services to their customers and 150 that operated ATMs, as reported in the 2000 survey. The current reporting shows that 160 banking institutions offer ATM services to their customers and 154 operate ATMs.

Other fees (Banks)


Credit Unions

The following points summarize the results of this survey for credit unions (the 2000 and the March 2001 survey included 92 and 74 reported accounts, respectively. Furthermore, like data was utilized where comparisons were made between the 2000 and March 2001 survey information). It should be noted that deposits in credit unions are limited to their field of membership and restrictions on the field of membership do exist:

Checking Account Summary (Credit Unions)

ATM Fee Summary (Credit Unions)

The table includes all ATM fees for on-premise and off-premise ATMs owned by credit unions. As with the table for banking institutions, ATMs owned by non-financial institutions are not included in the survey because they are privately owned. Therefore, surcharge fees by these privately owned machines are not reflected in the enclosed table. It should be noted that there were 52 credit unions that offered ATM services to their customers and 33 that operated ATMs, as reported in the 2000 survey. The current reporting shows that 46 credit unions that offer ATM services to their customers and that 31 operate ATMs.

Other fees (Credit Unions)

CONSUMER GUIDE TO CREDIT UNION FEES
DATA COMPARISONS

Description

2000
Survey

March
2001
Survey

Number/
Percentage
Change

Total Number of Accounts

92

74

-18

Total Number of Credit Unions

68

59

-9

Accounts with minimum balance to open of $50 or less.
Percentage

79

86%

65

88%

-14

+2%

Accounts that require a minimum balance of $100 or less be maintained.
Percentage

77

84%

62

84%

-15

0

Accounts that do not require a minimum balance be maintained.
Percentage

60

65%

45

61%

-15

-4%

Accounts with no monthly fee if minimum balance is maintained.
Percentage

85

92%

69

93%

-16

+1%

Accounts with a fee of $3 or less if minimum balance is maintained.
Percentage

3

3%

2

3%

-1

0

Accounts with no monthly fee or a fee of $3 or less.
Percentage

88

96%

71

96%

-17

0

Credit Unions that offer a form of free checking with a minimum balance of $200 or less.
Percentage

62

91%

54

92%

-8

+1%

Credit Unions that offer a form of free checking when higher minimum balance requirements are considered.
Percentage

65


96%

58


98%

-7


+2%

Credit Unions that offer ATM services to customers.

52

46

-6

Credit Unions that operate their own ATMs.

33

31

-2

Credit Unions that do not impose a monthly/annual fee for ATM services.
Percentage

45

87%

37

80%

-8

-7%

Credit Unions that do not impose a transaction fee on their customer for the use of its own ATMs.
Percentage

30


91%

28


90%

-2


-1%

Credit Unions that do not impose a charge on customer when they use an ATM owned by another institution.
Percentage

21


40%

23


50%

+2


-10%

Credit Unions that charge their customer a fee of $1 to use an ATM at another institution.
Percentage

16

52%

12

52%

-4

0

Credit Unions that charge their customer a fee of less than $1 to use an ATM at another institution.
Percentage

14


45%

10


44%

-4


-1%

Credit Unions that charge their customer a fee of $2 to use an ATM at another institution.

0

1

+1

Credit Unions that impose a surcharge on non-customers that use their ATMs
Percentage

21

64%

24

77%

+3

+13%

Credit Unions that impose a surcharge of $1 on non-customers that use their ATMs.
Percentage

14

42%

16

52%

+2

+10%

Credit Unions that impose a surcharge of $1.50 on non-customers that use their ATMs
Percentage

5

15%

6

19%

+1

+4%

Accounts that impose and overdraft fee of $25.
Percentage

26
28%

26
35%

0
+7%


Conclusion

This survey shows, as did the 2000 survey, that there are a significant number of accounts available to consumers with low minimum-balance requirements and low monthly fees. A consumer who does not overdraw his/her account or require a significant number of stop payments and who uses the institution's own ATM system would have significantly lower costs for financial institution services than someone who overdraws and uses another institution's ATMs on a more frequent basis.

When compared with the 2000 survey, this survey shows that fees associated with consumer checking accounts at banking institutions have remained fairly level. While some of the percentages for credit unions showed large fluctuations, this is attributable to the fewer credit unions that responded with a lower number of accounts than in the 2000 survey. However, the overall trend for credit unions also remained fairly level.