Tips and Hints

● My Workspace - your Home Page in RIMS Online.

– This is the page where you'll access RIMS Services (functions such as registering, submitting an appeal, paying a bill, etc.). If you are performing Fire Safety functions, you'll use the BFCE section and if you are performing Codes & Standards functions, you'll use the BHI section. Print Certificate is for all users.

– The options on your My Workspace screen will be tailored to your role in RIMS Online (DCA Staff, LEA, SLCHIP, business/property owner, etc.) and the Services you selected when you requested access to RIMs. To add or delete Services, click Configure Services on the lower right of the screen, check or un-check the boxes to select or delete the Services that will appear on your My Workspace screen, and click OK.

– Click the tabs (like on file folders) across the top to access your User Profile, Certifications (Services that you still need to Certify with your PIN), Payments (bills/invoices),

● After you "Submit — "When you stop working on a RIMS Online Service (Registration, Permit, etc.) before completing the task, it will be listed in your My Workspace under the heading My Services In Progress. Click on it to resume.

● Don't know registration number — When you need to access your business or property information in DCA RIMS, but you do not know your registration number—

– After answering “no” to the question, “Do you know your registration number?” the system will bring you to the Facility Search screen.

– You can search for the registration number using a variety of criteria – business name, address, etc.

● Adding Contacts — to add contacts and assign the roles they assume for a business or property (Types) using the Add Contact function (at the bottom left of the Contact screen)—

– Select the Available Contact Type

– Click the Add Contact button at the bottom of the page

– Enter or copy the appropriate contact information

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Contact the DCA RIMS Help Desk.