New Jersey Department of Education

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Special Education

Legal Protections & Responsibilities

Complaint Resolution

NOTE: Use of the model forms is not required; however,  providing the requested information will assist in expediting your request.

Beginning December 17, 2018, the Office of Special Education Policy and Dispute Resolution (SPDR) will electronically accept requests for special-education complaint investigations using an SPDR-maintained and monitored email address.  The newly created email address will be used exclusively for the submission of requests for special-education complaint investigations, and will not be used to communicate with the parties or their representatives. Completed requests for complaint investigations must be saved as Adobe PDF documents and emailed to specialeducationcomplaints@doe.nj.gov.  Requests for special-education complaint investigations must still be signed by the complainant, and meet all the other requirements set forth in N.J.A.C. 6A:14-9.2(b). Additionally, completed requests for a complaint investigation must be served upon the educational agency against which the complaint is directed.  Documentation in support of the request for a complaint investigation, such as attachments and/or exhibits, will not be accepted electronically. Those items should be mailed or faxed.