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∗Please click here for important information regarding changes within the Personal Preference Program (PPP) related to the fiscal management transition with PCG/Public Partnerships Limited (PPL).

The Personal Preference Program (PPP) is an alternate way for individuals to receive their NJ FamilyCare Personal Care Assistant (PCA) services, giving them more choice.

PCA services are non-emergency, health related tasks through NJ FamilyCare. Tasks include help with activities of daily living (ADLs) and with household duties essential to the patient's health and comfort, such as bathing, dressing, meal preparation, and light housekeeping.

Using a "Cash & Counseling" approach, along with the idea of "consumer direction," PCA services can accessed under PPP, which allows seniors and people with disabilities who are NJ FamilyCare recipients to direct and manage their own services.

With a monthly cash allowance, participants - or "consumers" - work with a consultant to develop a Cash Management Plan (CMP). This plan helps them decide the services they need and the individuals and/or agencies they can hire to provide those services. Consumers who are cognitively impaired or unable to make their own decisions can choose a representative to make decisions on their behalf.

PPP also includes Fiscal Management (FM) services to help consumers with the financial aspects of the program. The FM handles all payroll responsibilities for participants and acts as a bookkeeping service.

The Personal Preference Program requires greater individual responsibility. But in return, it offers the consumers more control, flexibility and choice over the services they receive.



PPP allows consumers to:

  • Choose the services they need and want
  • Hire anyone they want: relatives, friends, neighbors
  • Design a service plan to meet their schedule
  • Buy equipment, devices, make home modifications
  • Exercise greater control, flexibility and choice over their personal care

You can use your cash allowance to:

  • Purchase services from an agency
  • Pay a friend or relative to help you
  • Make modifications to your home, such as a ramp or chair lift, that help you live more independently
  • Buy equipment, appliances, technology or other items that increase your independence, such as a microwave oven, or front loading washing machine that you can reach from your wheelchair

Applicants must be:

  • NJ FamilyCare eligible
  • Approved for Personal Care Assistant Services (PCA) and need PCA services for at least six months.
  • Able to self-direct services or choose a representative who can act on his/her behalf

If you are enrolled in a NJ FamilyCare Managed Care Organization (MCO), please contact your MCO to request a PCA assessment for enrollment into PPP.

Aetna 1-855-232-3596
Amerigroup 1-855-661-1996
Horizon NJ Health 1-855-465-4777
United Health Care 1-800-645-9409
WellCare 1-855-642-6185

If you are not enrolled in an MCO, please contact us at 1-888-285-3036 for assistance.


Division of Disability Services
11A Quakerbridge Plaza, Mercerville NJ
(Mailing: PO Box 705 Trenton NJ 08625)

Telephone: 888-285-3036
Fax: 609-631-4365


2017 PPP FI Transition Information (English) (Spanish

PPP brochure (English) (Spanish) 

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