Glenn Acker is a part-time IT Coordinator for the Highlands Water Protection and Planning Council. Glenn has extensive experience as an IT Project Manager and Network Administrator.
Prior to joining the Highlands Council, Glenn led critical IT systems and programs for a regional bank. His responsibilities in the role included managing cybersecurity, disaster recovery, business continuity planning, and vulnerability assessment/remediation. During his tenure with the organization Glenn implemented technology to address previously unknown system vulnerabilities resulting in a high rating from the FDIC during a subsequent audit. In addition, Glenn created an internal helpdesk system to centralize, improve, and track issues on a daily basis.
Glenn has experience with an extensive range of software and hardware, and has received professional training in cybersecurity and a number of frontend and backend business systems.