NEWARK
– Attorney General Jeffrey S. Chiesa
and the State Division of Consumer Affairs
today debuted the updated edition of a consumer
fraud education program specifically designed
for senior citizens, as part of National
Consumer Protection Week activities.
Today’s
presentation of the “FedUp - Senior
Fraud Education & Protection Program”
at the Caldwell Community Center marked
the first use of a newly revised booklet
that highlights current scams targeted at
the elderly. The presentation also featured
a DVD that showed attendees various fraud
schemes and how to respond to them.
“We’ve
updated our FedUp program because con artists
are constantly scheming of new ways to defraud
senior citizens,” Attorney General
Chiesa said. “We’re empowering
senior citizens to better protect themselves
through education and outreach, so they
can safeguard their hard-earned assets.”
The
FedUp program debuted in September 2008
and has been presented throughout the state.
Consumers
ages 60 or older filed approximately 1,600
complaints with the State Division of Consumer
Affairs last year, about 13% of all complaints
received.
“We
filed suit against an investment company
this past November, for allegedly defrauding
more than 70 investors, most of them retired
senior citizens, out of $8.5 million,”
said Thomas R. Calcagni, Director of the
State Division of Consumer Affairs. “The
schemes, whether large or small, all have
the same goal – to defraud seniors
and enrich the con artist.”
Some
of the scams targeted at senior citizens
include: advance fee fraud, where a senior
citizen is informed that he/she has won
a prize but needs to send in money to pay
for alleged processing fees and/or local
taxes; bogus charities that ask for donations
in cash or via checks made out to “cash”;
unregistered contractors who show up unannounced
and offer a “special deal” because
they are allegedly working in the neighborhood
and have extra materials to do a job; and
rebate or reward checks that covertly enroll
the person cashing the check into a subscription
or contract.
The
Grandparent Scam is one example of a newly
popular scheme to defraud seniors. In this
scheme, a caller pretends to be the grandchild
and claims to be in Canada or another country
outside the U.S. The caller typically has
the grandparent’s name and the grandchild’s
name, obtained from social networking web
sites.
The
caller claims he/she is in jail or a hospital
and has an immediate need for cash, either
for bail or medical treatment. The grandparent
also is told not to call the grandchild’s
parents, as they will become upset or angry.
The
sense of urgency compels the grandparent
to wire the money, without pausing to think
about the scenario that has been presented.
Once the money is wired, it is virtually
impossible to track and recover, following
discovery of the fraud.
“The
FedUp program is all about recognizing a
potential scam and not becoming a victim,”
Calcagni said.
Other
topics addressed in the FedUp program include:
- Home
improvement projects and repairs
- Charitable
Giving
- Telemarketing/Mail
Fraud
- ID
Theft
To
schedule a FedUp presentation, contact the
Division of Consumer Affairs at
973-504-6241.
National
Consumer Protection Week (NCPW)
is a coordinated campaign that encourages
consumers nationwide to take full advantage
of their consumer rights and make better-informed
decisions. NCPW 2012 runs from March 4 through
10 and additional information is available
at www.NCPW.gov.
Consumers
who believe they have been cheated or scammed
by a business, or suspect any other form
of marketplace abuse, can file a complaint
with the New Jersey Division of Consumer
Affairs by visiting its website
or by calling 1-800-242-5846
(toll free within New Jersey ) or 973-504-6200.
Follow
the Division of Consumer Affairs on Facebook,
and check our online calendar of upcoming
Consumer
Outreach events.
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