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If you are deaf or hard of hearing, please call 1-877-294-4356 TTY to access any hotline.

DCF Hotlines and Helplines

 

CHILD ABUSE/NEGLECT HOTLINE
1-877-NJ ABUSE (652-2873)
1-800-835-5510 (TTY)
24 hours a day - 7 days a week
Any person having reasonable cause to believe that a child has been abused or neglected has a legal responsibility to report it to the Division of Child Protection and Permanency (formerly DYFS). Calls  can be made anonymously.

FAMILY HELPLINE
1-800-THE-KIDS (843-5437)
24 hours a day - 7 days a week
If you're feeling stressed out, call the Family Helpline and work through your frustrations before a crisis occurs. You'll speak to sensitive, trained volunteers of Parents Anonymous who provide empathic listening about parenting and refer you to resources in your community.

CHILDREN'S SYSTEM OF CARE
1-877-652-7624

24 hours a day - 7 days a week
Call this number to find out about services for children and teens with emotional and behavioral health care challenges and their families.

2NDFLOOR YOUTH HELPLINE
1-888-222-2228
www.2ndfloor.org
24 hours a day - 7 days a week
This is a youth helpline serving all youth and young adults in New Jersey. Youth who call are assisted with their daily life challenges by professional staff and trained volunteers. Anonymity and confidentiality are assured except in life-threatening situations. Youth that would rather type than talk can also get support via 2NDFLOOR's anonymous message board service.

SAFE HAVEN INFANT PROTECTION HOTLINE
1-877-839-2339
24 hours a day - 7 days a week
This is a toll free hotline for distressed parents who wish to give up an unwanted infant anonymously, with no fear of arrest or prosecution. While information will be requested, no names or records are required.

KINSHIP NAVIGATOR PROGRAM
211
24 hours a day - 7 days a week

Kinship caregivers are people who have taken on the responsibility for raising their relatives' children. Grandparents and other relatives can call this number to find out what services may be available to them.

NJ DOMESTIC VIOLENCE HOTLINE
1-800-572-SAFE (7233)
24 hours a day - 7 days a week

This hotline serves domestic violence victims and others seeking information about domestic violence services.

NJ COALITION AGAINST SEXUAL ASSAULT (NJCASA) HOTLINE
1-800-601-7200
24 hours a day - 7 days a week

NJCASA is the collective voice for victims of sexual violence, their loved ones and rape crisis centers across NJ. Its member centers represent each of NJ's 21 counties. This hotline connects individuals affected by sexual violence with professionals that provide assistance and referrals.  Calls will be routed to the individual's closest rape care center.

WOMEN'S REFERRAL CENTRAL
1-800-322-8092
24 hours a day - 7 days a week

This hotline provides referrals and basic information in areas such as discrimination, housing, displaced homemakers, divorce, violence and other areas of concern.

FOSTER HOME RECRUITMENT LINE
1-877-NJ-FOSTER (653-6783)
9 a.m. - 5 p.m. Monday - Friday
Many children in New Jersey need temporary homes until their parents are able to care for them or until a permanent home is found. Call to learn how you can open your heart and your home by becoming a foster parent.

ADOPTION HOTLINE
1-800-99-ADOPT (992-3678)
9 a.m. - 5 p.m. Monday - Friday
If you have love to share, consider adopting a child into your family. Call to learn how you can give a child a permanent home by adopting a child with special needs.

DCF INFO LINE
1-855-INFO-DCF (1-855-463-6323)
8:30 a.m. - 4:30 p.m. Monday - Friday
This helpline provides callers with general information about DCF programs and services.

DCF OFFICE OF ADVOCACY
1-877-543-7864
8:30 a.m. - 4:30 p.m. Monday - Friday

This helpline provides a timely response to issues and concerns regarding programs and services provided by DCF.

Other Important Hotlines for Families


NJ 2-1-1
2-1-1 or www.nj211.org
This number can connect you with various social services in your community

ADDICTIONS HOTLINE OF NJ
1-800-238-2333

CATASTROPHIC ILLNESS IN CHILDREN RELIEF FUND
1-800-335-FUND
(1-800-335-3863)

COMMISSION FOR THE BLIND & VISUALLY IMPAIRED (CBVI) HOTLINE
1-877-685-8878

CHILD CARE HELP LINE
1-800-332-9227

CHILD SUPPORT HOTLINE
1-877-NJ KIDS1
(1-877-655-4371)

DISASTER MENTAL HEALTH
1-877-294-HELP
(1-877-294-4357)
1-877-294-4356 TTY
(voice callers use 7-1-1 NJ Relay)

DIVISION OF THE DEAF AND HARD OF HEARING (DDHH)
1-800-792-8339 V/TTY

DIVISION OF DEVELOPMENTAL DISABILITIES (DDD)
1-800-832-9173

DIVISION OF DISABILITY SERVICES (DDS)
1-888-285-3036
1-609-292-1210 TTY

DIVISION OF FAMILY DEVELOPMENT (DFD)
1-800-792-9773

DIVISION OF MEDICAL ASSISTANCE AND HEALTH SERVICES
1-800-356-1561

DIVISION OF MENTAL HEALTH AND ADDICTION SERVICES (DMHAS)
1-800-382-6717

EARNED INCOME TAX CREDIT (EITC)
Federal: 1-800-929-1040
State: 1-888-895-8179

NJ SNAP (formerly Food Stamps)
1-800-687-9512

GAMBLING ADDICTION
1-800-GAMBLER
(1-800-426-2537)

GOOD NEIGHBORS - COMMUNITY LIVING FOR PEOPLE WITH DISABILITIES
1-877-DHS-LINE
(1-877-347-5463)

HEALTH BENEFITS IDENTIFICATION (HBID) CARD UNIT
Call if your plastic HBID card is lost or stolen
1-877-414-9251


LOW INCOME HOME ENERGY ASSISTANCE(LIHEAP)
1-800-510-3102

MEDICAID FRAUD AND ABUSE HOTLINE
1-888-937-2835

NJ FAMILYCARE/MEDICAID CALL CENTER
1-800-356-1561

NJ DISASTER MENTAL HEALTH HELPLINE
1-877-294-HELP
(1-877-294-4357)
1-877-294-4356 TTY
(voice callers use 7-1-1 NJ Relay)

NJ FAMILYCARE
1-800-701-0710
1-800-701-0720 TTY

NJ HOUSING RESOURCE CENTER (HRC)
(for accessible, affordable housing)
1-877-428-8844
www.njhousing.gov

PPMD (Postpartum Mood Disorders) HOTLINE
1-800-328-3838

STATE DISABILITY INSURANCE
(Department Of Labor & Workforce Development)
1-609-292-7060
TDD – 1-609-292-8319
NJ Relay for Deaf, Hard of Hearing, or Speech-Impaired Text Telephone User
1-800-852-7899

SUPPORT FOR WORKING FAMILIES
(Transitional Supports Hotline)
1-877-951-9514

TRAUMATIC BRAIN INJURY FUND
1-888-285-3036
TDD – 1-609-292-1210
(from 9:00 a.m. to 5:00 p.m. Mondays thru Fridays)

UNIVERSAL SERVICE FUND (USF)
(Help with utility bills for low-income families and individuals)
1-866-240-1347

Additional Hotlines


The following numbers are for organizations that work in conjunction with or sometimes partner with DCF or the Department of Human Services, but are not official government agencies.  We are not responsible for the content of their publications or services but they can provide valuable information and/or services.

Statewide Parent Advocacy Network (SPAN)
1-800-654-SPAN (7726)
This organization provides support to parents and caregivers, and advocates for their rights.

NJ Self Help Group Clearinghouse
1-800-FOR-MASH
(367-6274)