The Office of Investigations conducts prompt and thorough investigations of all allegations of misconduct. This office has both law enforcement authority and administrative authority to conduct investigations concerning any allegation of criminal action, misconduct, compliance with State, Departmental or Commission rules and regulations, standard operating procedures, and orders of the Juvenile Justice Commission.

The Office of Investigations is also responsible for implementing the Employee Random Drug Testing Program in accordance with the Attorney General's and the JJC's Policy and Procedures. The unit is responsible for conducting employee applicant background investigations for sworn law enforcement personnel, investigating major accidents or emergency response to incidents, and providing liaison with other law enforcement and corrections agencies.