Department of Human Services | Contact the Division of Medical Assistance and Health Services:

Write to:
NJ Department of Human Services
Division of Medical Assistance and Health Services
PO Box 712
Trenton, NJ 08625-0712

E-mail Us

Phone Numbers for Assistance:

Update your contact information, select a health plan, or get help by calling 1-800-701-0710 (TTY 1-800-701-0720)

Medical Assistance Customer Centers are available to provide customer service to NJ FamilyCare members and the public

Fraud and Abuse Hotline: Members, providers and the public can call to report Medicaid waste, fraud and abuse
1-888-937-2835 or 1-888-692-2140

Medicaid Health Benefits Identification (HBID) Card Requests:
1-877-414-9251

Medicaid Dental Services: Providers only, call 609-588-7136; all others, call 1-800-701-0710

REVS - Recipient Eligibility Verification System: Providers can call to verify a member's Medicaid eligibility at 1-800-676-6562

Fiscal Agent Provider Services: Medicaid providers can contact the state's fiscal agent, Gainwell, for claims processing issues 1-800-776-6334

PAAD - Pharmaceutical Assistance to the Aged and Disabled: Senior Citizens who need pharmaceutical assistance can call this program, administered by the Division of Aging Services 1-800-792-9745