The Office of Performance Management and Accountability (OPMA) manages the Qualitative Review Process, which involves intensive week long county based reviews as required by the Modified Settlement Agreement and the Child and Family Services Review (CFSR), and is responsible for the federal CFSR process, including Program Improvement Plan development and monitoring.
OPMA also oversees the Child Death Review Team, which supports the Child Fatality and Near Fatality Review Board and its four Regional Review Teams, the Office of Information Technology and Reporting, Risk Management, Institutional Abuse Investigation Unit, and Child Care and Youth Residential Licensing.
The Qualitative Review (QR) process assesses system performance and identifies strengths and areas for improvements to support positive outcomes for children and families.
ChildStat, a process of self-assessment and diagnosis by area offices, was developed and rolled out in September 2010. The OPMA provides data which is used to identify trends and patterns and is utilized by local leadership to identify strengths, areas of need and to fully understand the functioning of troubled practice areas. Using this case conferencing model is seen as an opportunity to look carefully at practice, policy and procedure from a systems perspective. It helps identify specifically what steps can be taken to enhance practice with the case presented and help identify themes statewide.
Click here for more information on ChildStat.