Performance Accountability is critical to the State’s Core Value 4, Increasing System Accountability, as described in New Jersey’s Unified Workforce Investment Plan 2012-2017 [pdf 2.5 MB] This value serves as a foundation to the success of the other values and the State’s talent development system as a whole.
The performance role of the State Employment and Training Commission is described in state statute, NJSA 34:15-C, as follows:
The Commission shall establish quantifiable performance standards for evaluating the workforce investment system, and guidelines for procedures to encourage and enforce compliance with those standards. The commission shall establish the standards and procedures in conjunction with any department or commission which funds or administers workforce investment programs. [NJSA 34:15C-8]
The Balanced Scorecard is the organizing principle of enhanced performance metrics for New Jersey’s talent development system. The approach goes beyond the Common Measures by including a more holistic approach in order to improve system efficiency and effectiveness. The State is committed to supporting performance accountability for partners and grantees, encouraging continuous improvement in workforce system performance, ensuring transparency of program performance and outcomes, and enabling improved analysis and evaluation of workforce programs and services.
Balanced Scorecard Model [pdf 73kb]
In September 2012, the SETC adopted the Balanced Scorecard as the framework for performance standards for New Jersey’s workforce investment system, in order to measure and improve system efficiency and effectiveness and increase performance accountability and transparency. In March 2013, the State Employment and Training Commission approved a set of 10 new metrics, based on the Balanced Scorecard Model, to be piloted in 2013-2014.
SETC Approval of New Balanced Scorecard Metrics [pdf 135kb]