Request for Proposals for Arbitration Services for the New Home Warranty Program

RFP/Bid Solicitation Number: 052020/DCS/NHW Arbitration  Department: Division of Codes & Standards
Related Links: Arbitration Bid_Opp.doc, NJ_DCA_NHW_Arbitration_Services_RFP.docx, Price_Sheet Arbitration_Services.xlsx, PB120AgencyNHWRFPah.pdfNJ W9.pdf, NJ Standard Terms and Conditions.pdf, Waiver and DPA Contract Checklist.pdf 


The Department of Community Affairs (“Department”) is requesting proposals from a professionally qualified arbitration service to provide arbitration to new homeowners and builders during the dispute settlement process delivered in accordance with the New Home Warranty and Builders’ Registration Act, established by enactment of Public Law 1977, Chapter 467 (N.J.S.A. 46:3B-1 et seq.), and the regulations adopted pursuant thereto (N.J.A.C. 5:25-1.1 et seq.). The intent of this RFP is to award a limited term contract to the responsible bidder whose proposal conforms to the RFP and whose proposal proves advantageous to the State, price and other factors considered. The contract effective date is July 1, 2020 and the contract expires on June 30, 2023. The Department may at its sole discretion issue an extension for good cause shown. Any services provided under the extension will be reimbursed for the services offered based on the agreed upon rates in effect under the original contract term. The State’s obligation to make payment under the awarded contract is contingent upon the availability of appropriated funds and receipt of revenues from which payment for contract purposes can be made. No legal liability on the part of the State for which payment of any money shall arise unless and until funds are appropriated each fiscal year to the using agency by the State Legislature and made available through receipt of revenues.


See the following link for complete details:

For a pdf file of this document:


See Pricing Sheet at the following link:
Price_Sheet Arbitration_Services.xlsx


See Bid Format for pricing structure at the following link:


Submission of bid closes on June 1, 2020, 4:00 PM


For Questions or More Information, Please Contact:

Jim Fahy 

All bid submissions must include completed mandatory compliance forms.

Click on the links below for mandatory compliance documents:
NJ Standard Terms and Conditions.pdf
Waiver and DPA Contract Checklist.pdf 

Click on this link for the NJSTART Vendor Portal: