Official Site of The State of New Jersey

 

New Jersey provides a variety of transportation services to ensure individuals with disabilities have access to essential services, employment, education, and social activities.

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NJ Transit Accessible ServicesInvisible

Buses, Trains, and Light Rail

• Accessible Buses: All NJ Transit buses comply with ADA standards, featuring wheelchair lifts/ramps and designated seating.
• Accessible Trains and Light Rail: Stations include elevators, ramps, and accessible platforms on commuter lines like the North Jersey Coast Line and Raritan Valley Line.
• Customer Assistance: Boarding assistance is available but must be requested in advance via NJ Transit’s Travel Assistance Program at 1-973-275-5555.
• Fare Discounts: Individuals with disabilities can apply for NJ Transit’s Reduced Fare Program. https://www.njtransit.com/schedules-and-fares/reduced-fare-program

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Through NJ TRANSIT's Reduced Fare Program, discounted rates are available for people with disabilities and for people ages 62 years and older at any time on all NJ Transit trains, buses, and light rail.

NJ Transit has lift-equipped and kneeling buses as well as accessible rail stations.

With Reduced Fares, you can save 50% or more on a regular one-way fare. Personal assistants ride for free when supporting an individual with a disability with proper ID.

There are two ways to get a reduced fare:

1. People with disabilities can show their Medicare Card to the bus driver or train conductor, and seniors can show any government-issued ID that lists your date of birth (drivers license, passport, birth certificate, Medicaid card, MTA Reduced Fare Card, PATH Senior Fare Card, or PA Senior Transit ID)
2. Show a NJ TRANSIT Reduced Fare ID (Learn how to apply for one below)

 

Apply for a Reduced Fare IDInvisible

To receive a reduced fare ID, you can apply online, or you can download the application, fill it out, and mail it to the address listed in the application. If you are eligible, you will receive your ID card in about 4 weeks.

Note: Individuals with disabilities will need a physician or nurse practitioner to certify their application. Download the application, and a physician will complete it and mail it in OR you can upload the doctor’s certification with your online application. A physician or nurse practitioner can also certify if you need a personal care assistant to help you ride NJ Transit.

If you have questions, email ReducedFare@NJTRANSIT.com or call 1-973-491-7112 Monday through Friday, 8:45 am to 4:15 pm or (TTY 1-800-772-2287 from 8:30 am to 5 pm daily).

If you are blind or visually impaired, you can also call 1-973-648-3333 to speak with someone at the NJ Commission for the Blind and Visually Impaired for help.

 

Help Using Public Transportation Independently- NJTIP @ Rutgersnvisible

Need help learning to travel using public transportation? The New Jersey Travel Independence Program (NJTIP) at Rutgers University offers expert travel instruction, empowering individuals to travel safely and independently using various modes of public transit, including buses, trains, light rail, community transportation, and ride-sharing services.

NJTIP specializes in working with individuals with disabilities and older adults, teaching them how to safely use public transportation, including how to read bus and train schedules, plan trips, pay fares, use free planning tools and mobile apps, and take safety precautions while traveling.

The program offers both one-on-one travel instruction, small group training, and in-school sessions, both in-person and virtually. Additionally, NJTIP provides public transit orientations for professionals and caregivers who support persons with disability and older adults.

This valuable program is free of charge, though participants are responsible for their own transit fares during training. Upon completing one-on-one instruction, participants also receive a travel incentive as part of their graduation.

For more information about NJTIP @ Rutgers:

• Call: 1-848-932-4499
• Email: njtip_info@njtip.rutgers.edu
• Visit website: njtip.rutgers.edu
• Complete the online program referral form: online program referral form
• Download our brochure: Brochure

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Amtrak Accessibility ServicesInvisible

Amtrak is a government-funded passenger rail service that operates across the United States. It is committed to providing accessible services for passengers with disabilities in New Jersey and throughout its network. Key services include:

Accessible Seating – Amtrak trains have designated seating areas for passengers with mobility disabilities or those who need accessible features.

Meals & Special Diets – If your trip includes onboard meal service, Amtrak offers options for passengers with disabilities and may accommodate special dietary needs. For more information, visit: https://www.amtrak.com/planning-booking/accessible-travel-services/meal-services-for-passengers-with-a-disability.html.

Reservations – Some accessible seating and spaces require reservations. Find out who qualifies and how to book. For more information, visit: https://www.amtrak.com/planning-booking/accessible-travel-services/making-reservations-for-passengers-with-a-disability.html

Station Accessibility & Assistance – Amtrak works to ensure stations are accessible. Check if a station meets your needs and learn about available assistance. For more information, visit: https://www.amtrak.com/planning-booking/accessible-travel-services/station-accessibility.html

Traveling with Service Animals – Service animals are welcome in all passenger areas. Pets are only allowed on certain trains. For more information, visit: https://www.amtrak.com/planning-booking/accessible-travel-services/service-animals.html

For information about New Jersey stations, call 1-800-872-7245 or visit https://www.amtrak.com/accessible-travel-services.

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Out-of-State Accessible Transit Services

The following services provide door-to-door transportation for individuals who are 65 years or older or individuals with disabilities who are unable to use public transportation. Rides must be scheduled 1–3 days in advance.

Pennsylvania: SEPTA’s Customized Community Transportation

• Paratransit Service: The SEPTA Regional Rail’s Trenton Line runs from Trenton, NJ, to Philadelphia.
• For more information: Call 1-215-580-7145 or visit septa.org

New York: MTA’s Access-A-Ride

• The Port Authority Trans-Hudson (PATH) train connects New Jersey (Newark, Harrison, Jersey City, and Hoboken) to New York City.
• For more information: Call 1-718-393-4999 or visit MTA Access-A-Ride

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All travelers are required to undergo security screening at airport checkpoints.

If you need help or have questions at the security checkpoint, you or your traveling companion should alert a TSA officer and they can assist you. You can also provide the officer with a TSA notification card that you can print out yourself, or other medical documentation to describe your condition.

If you want help or have any needs, you can ask for a passenger support specialist, who can guide you through the security screening process.

If you have any questions ahead of your trip about screening policies, procedures, or what to expect at the security checkpoint, call TSA Passenger Support at 1-855-787-2227 or fill out this online request form.

 

Medications at TSA CheckpointsInvisible

Tell the TSA officer you have medically necessary liquids and/or medications when you reach the checkpoint.

Remove these items from your carry-on bag, as these will be screened separately from your other belongings

Also declare accessories associated with your liquid medication such as freezer packs, IV bags, pumps, and syringes. Labeling these items can help make the screening process smoother.

3-1-1 Liquids Rule Exemption: You can bring larger amounts of medically necessary liquids, gels, and aerosols, but you must declare them to TSA officers at the checkpoint for inspection.

If a medically necessary liquid, gel, or aerosol raises an alarm during the security process, it may require additional screening and may not be allowed.

For more information, refer to TSA’s page on special procedures.