NOTICE TO ALL HORIZON NJ HEALTH PPP PARTICIPANTS
PALCO
Customer Service: 877-710-0457
Fax: 877-8598757
Email Address: Supportnj@palcofirst.com
PALCO PPP Website
PPP Hosted FI Transition Webinars
PPP hosted two webinars related to the PPP Fiscal Intermediary (FI) transition. During each webinar, the FI had an opportunity to present an overview of their agency and explain how they serve the PPP community in New Jersey.
December 3, 2025 – Introduction to PALCO HERE
January 7, 2026 – Introduction to PPL HERE
Please note: These webinars were for PPP only and did not address DDD’s transition to Acumen.
NOTICE To All PPP Participant:
Please Complete the Annual Satisfactory Survey for 2025 - Link Here
The Survey is Available in Spanish- Link Here
New Jersey Self-Directed Services Training / Workshops
An Overview of the Personal Preference Program
Self-directed services are home and community-based services that help you or a loved one with personal care needs maintain independence. Self-directed services allow for personal choice in what services will best meet personal needs, who will deliver those services, and when and where services are provided within program guidelines.
The New Jersey Personal Preference Program (PPP) offers a way for NJ FamilyCare/Medicaid members, who qualify for the Personal Care Assistant (PCA) service, to remain in their home, active in their community, and does not require the use of a home health care agency.
PCA services are non-emergent, health related tasks delivered under NJ FamilyCare. Tasks include help with activities of daily living (ADLs) and instrumental activities of daily living (iADLs) essential to the member's health and comfort, such as bathing, dressing, meal preparation, and light housekeeping.
The PPP requires greater individual responsibility, but in return, offers greater control, flexibility and choice over the services you receive. If you have any questions or concerns, please feel free to contact us!
