REFUND POLICY

The policy to refund fees charged for filings and public record information is as follows:

Business Entity Filings

Formations
The formation of a business entity requires the submission of prescribed documents, information and payment. If upon review of the formation documents a filing is found deficient, the Division will reach out to the entity via e-mail and the United States Postal Service in order to have the deficiency corrected. If the deficiency is not corrected, the filing will be expunged and the filing fee will be forfeited. This also applies to foreign entities seeking authorization to do business in this state. Once a business entity is formed or authorized to do business in New Jersey, the formation fees are not subject to refund. To close the operation in New Jersey, a business entity must be legally dissolved or cancelled depending on the entity type. The forms, fees and instructions can be found on the Division’s website

Dissolutions/Reinstatements
To dissolve, withdraw or cancel a business, you must submit the appropriate documentation along with all required fees for your type of business. A business must be in good standing before the dissolution, withdrawal or cancellation can be processed. If your business has been voided, you will need to reinstate the business. Once a request for dissolution or reinstatement is submitted, it can not be rescinded. All associated fees are non-refundable.

Status Reports
If an internet status report is ordered and you close out or the system times out before the report is displayed, you can call 609.984.6693 to determine if the Division will fax a copy of the report. You will need the transaction number that is displayed during the session.

If you press the confirm/submit button more than once and are charged multiple times for the same report, the Division will refund the excess fees. We must be able to confirm that the order was for the same entity and that the orders were placed in the same session.

Standing Certificates
Since Standing Certificates are certified under the hand and seal of the State Treasurer, these documents must be signed and contain the Treasurer's seal. For this reason, these certificates cannot be faxed.

An order for a Standing Certificate generated from the online system cannot be cancelled once the order is placed; these fees are non-refundable. If you press the confirm/submit button more than once and are charged multiple times for the same report, we will refund the excess fees. We must be able to confirm that the order was for the same entity and that the orders were placed in the same session. You will need to return the original certified copies to our office with an explanatory cover letter.

Name Availabilities, Name Reservations, Name Registrations & Copy Work
Once these requests are filed, they are not subject to a refund. If you feel you have been incorrectly charged or if specific pages were missing, please call the Customer Service Unit at 609.292.9292 and speak to a representative.


Uniform Commercial Code

UCC Filings
Uniform Commercial Code documents that are filed in error are not subject to refund. The filer must file either a correction statement or a UCC3 amendment and pay the appropriate statutory fee in accordance with New Jersey State Statutes. (N.J.S.A. 12A-9)

UCC Searches
UCC Searches are billed at the time of the order. The Certificates and copies are then generated automatically and printed at our location. If you feel you have been incorrectly charged or if specific pages were missing, please fax a letter with the specifics to the UCC Unit at 609.984.6883. Please be sure to include a return daytime telephone number.

General

Refund requests should be addressed to NJ Division of Revenue, Bookkeeping Unit, P.O. Box 455, Trenton, NJ 08625.

Please include the following with your refund request:

• the account number and the transaction date for credit card transactions
• your credit card statement for duplicate payments
• a copy of the notice if your transaction was rejected
• any details such as Session Number, Job Number, Order Number, amount in question, if available