It has come to our attention that a recent Microsoft update may be causing an issue with the Electronic Reporting Tool (ERT) software that you are currently using. Specifically, the ERT may not be able to populate the summary tables with the final results.

The EPA is aware of the issue and has stated that this is not an issue with ERT, but rather it is a Microsoft issue.

Click here for a link to the Microsoft Update Center which has potential solutions to fix the issue.

If the above does not work for your system, try the following:

1. Delete ERT and re-download it. This may require a restart of your computer.
2. Un-install the Microsoft Office Suite from your system and re-install it.

This solution from Microsoft did not work for EMS. We had to un-install the entire Office Suite and re-install it.

If none of these solutions work for your system, please contact EMS to make us aware and so that we can determine an alternative submittal procedure for the results.

Thank you.